Customer Service Executive- UK Retention Process

1 week ago

Mumbai, Maharashtra, India Tech Mahindra Full time ₹ 3,35,000 - ₹ 4,00,000 per year

TECH MAHINDRA - HIRING FOR UK Retention Process -FRESHERS/EXPERIENCED

Key Responsibilities:

  • Voice Process/Chat Process

  • Provide excellent customer service to clients across different time zones

  • Resolve customer queries effectively and efficiently

  • Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:

- Graduate/Undergraduate degree

  • Freshers with excellent communication skills can apply (no prior experience required)

  • Candidates with 0-12 months of international voice process experience are also welcome to

Apply

Selection Process:

- HR Interview

  • VNA (Voice and Accent) Assessment

  • Ops Interview

Compensation:

  • Freshers 3.35 LPA

- Experienced Candidates: Up to 4 LPA (depending on your last CTC and performance in the interview and process)

Shift Requirements:

  • Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:

  • One-way cab facility (for addresses within designated boundaries)

  • Quick onboarding process

  • Competitive benefits package

Apply now:

CONTACT: SHRUTI GOWDA

HR Team Tech Mahindra

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