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UK retention and up selling Process
2 weeks ago
TECH MAHINDRA - HIRING FOR UK Retention Process -FRESHERS/EXPERIENCED
Key Responsibilities:
Voice Process/Chat Process
Provide excellent customer service to clients across different time zones
Resolve customer queries effectively and efficiently
Demonstrate strong communication and interpersonal skills
LOCATION : Mumbai
NOTE- ONLY MUMBAI CANDIDATES CAN APPLY
Eligibility:
- Graduate/Undergraduate degree
Freshers with excellent communication skills can apply (no prior experience required)
Candidates with 0-12 months of international voice process experience are also welcome to
Apply
Selection Process:
- HR Interview
VNA (Voice and Accent) Assessment
Ops Interview
Compensation:
- Freshers 3.35 LPA
- Experienced Candidates: Up to 4 LPA (depending on your last CTC and performance in the interview and process)
Shift Requirements:
- Candidates should be comfortable working rotational shifts 24*7
Perks and Benefits:
One-way cab facility (for addresses within designated boundaries)
Quick onboarding process
Competitive benefits package
Apply now:
CONTACT: Swati Singh
HR Team Tech Mahindra