Service Delivery Manager

About UsHectae Analytics and Software Solutions is a digital transformation and consulting firm specializing in enterprise ITSM implementations, platform integrations, and service management optimization. We partner with clients across industries to deliver tailored, scalable, and outcome-driven solutions that enhance operational efficiency and digital...

Services Project Delivery ManagerJob DescriptionA Project Delivery Manager for End User Services is responsible for overseeing the delivery of IT services and support to end users & Enterprise Delivery. This role involves managing projects, coordinating with various teams, and ensuring that services are delivered efficiently and effectively. Here are some...

About DigitalXC AIDigitalXC is redefining IT operations through GenAI-powered automation. Our platform enables enterprises to accelerate digital transformation through intelligent self-service, self-heal, and workflow orchestration solutions. We are scaling fast and looking for an experienced Delivery Manager to lead our automation engagements and ensure...

Service Delivery Manager ResponsibilitiesEnsure SLA complianceManage client relationshipsLead service teamsResolve incidentsDrive process improvementsReport performanceEnsure complianceControl costsProvident fundHealth insuranceFood allowance

Role - Regional Service Delivery Manager Location: Chennai & MumbaiCompany: Accel IT Services, a division of Accel ltd.About Us:Accel IT Services, a division of Accel Limited, is a reliable and long-term digital transformation partner for IT, VSAT and enterprises customers. The company specializes in Warranty and Logistics Management Services, Infrastructure...

Responsibilities:* Manage data center infrastructure & operations* Ensure compliance with security standards* Lead IaaS service delivery through automation* Collaborate on cloud automation devops initiativesAnnual bonusProvident fund

What you will do as our Service Delivery Manager – Tooling for Global Service DeskAs our new SDM - Tooling within the Global Service Desk, you'll be responsible for a set of tools delivered globally within ASSA ABLOY.The current tools in scope are our newly launched IT Support Chatbot & Translation tool.While your responsibility lies with the Tools owned...

Job Title:Service Delivery Manager – ITSM (ServiceNow)Location:OnsiteDepartment:Service DeliveryReports To:Head of Operations / Delivery DirectorPosition OverviewTheService Delivery Manager (SDM)will oversee the end-to-end delivery of IT services via theServiceNow ITSM platform, ensuring that all incidents, service requests, problems, and changes are...

Serve as 1st Level of Escalation for Queries for StaffCheck Individual Productivity & Accuracy Numbers updated in databaseSkills- Strong Communication/ Data AnalyticsDelivery of service level components, quality and productivity targets as per QEM

Manage the E2E delivery of the assigned account(s) Overall 18-20 years experience in IT with atleast 6 years experience in managing the delivery, operations, resourcing and financials of accounts with a minimum size of USD 5-10Mn annual revenue FTEs) Experience in managing teams from multiple geographies and technologies Experience in managing clients...