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Presales Specialist- Voice

2 weeks ago

Bengaluru, Karnataka, India Smartping Full time US$ 90,000 - US$ 1,20,000 per year

Job description:

The role will be responsible to develop and implement the presales strategies for the domains of CPaaS - Voice, to drive business growth and meet revenue targets. The role will play a pivotal role in ensuring the successful adoption of our solutions by analysing the customers' use cases and crafting the technocommercial solution. The incumbent will be a market-facing, subject matter expert focused on enterprise customers' unique needs in the domains and be able to demonstrate tangible business benefits to the clients through our solutions propositions.

Roles & Responsibilities:


• Collaborate with product managers and stakeholders to define and implement pre-sales strategies for CPaaS and industry verticals. Develop value propositions and solution proposals that clearly communicate business benefits.


• Perform market research and analysis to identify new growth opportunities and support revenue targets.


• Work with cross-functional teams, including technical and CSD, to understand offerings and translate them into customized client solutions.


• Lead client presentations and strategic discussions to demonstrate solution alignment with business objectives.


• Manage the creation and delivery of accurate and persuasive proposals and responses to RFPs/RFIs, highlighting our strengths and differentiators.


• Ensure customer success and drive wallet share growth within assigned domains and accounts.


• Stay updated on industry trends, competitor moves, and emerging technologies in CPaaS and Voice domains.

Required Skills:


• Overall 4+ years of experience with 3+ years of prior industry experience as a product sales specialist in an Enterprise CPaaS domain.


• Strong knowledge of the CPaaS market and technical solutions, specifically Voice and its competitive landscape.


• Exceptional communication skills, both verbal and written.


• Self-starter with a positive and solution-oriented mindset.


• Demonstrated ability to work collaboratively and deliver in a multi-stakeholder eco-system.