Presales Executive(Voice Process)

4 weeks ago

Bengaluru, Karnataka, India Purva Streaks - Home Interiors from Puravankara - Official Page Full time

Company Description

Purva Streaks, From the House of Puravankara Ltd., is an end-to-end interior solutions provider. We Design, Build, and Deliver ultra modern, functional, and aesthetic interiors using products from our own captive Production unit - Purva Woodworks. Our services are backed by Puravankara's values of Trust, Quality, Expertise, Commitment, and Care.

Role Description

We are seeking dynamic and customer-focused individuals for the role of Presales Executive – Voice Process. The candidate will be responsible for making outbound calls, qualifying leads, handling customer queries, and scheduling appointments for the sales team. This is a voice-based process requiring excellent communication and persuasion skills.

Key Responsibilities

  • Make outbound calls to prospective customers based on leads provided.
  • Explain products/services and generate interest.
  • Qualify leads based on customer requirements and forward them to the sales team.
  • Maintain and update CRM with lead information and call status.
  • Follow up on leads and ensure timely escalation of high-interest cases.
  • Coordinate with sales and marketing teams to align lead generation efforts.
  • Meet daily/weekly call and conversion targets.

Key Requirements

  • Excellent verbal communication skills in English (and regional languages, if required).
  • Prior experience in a voice process, telesales, or presales role preferred (6 months to 2 years).
  • Strong listening and interpersonal skills.
  • Ability to understand customer requirements and respond effectively.

Preferred Qualifications

Bachelor's degree in any discipline.

Experience in real estate or home interiors industry is a plus.

In-hand Salary budget- upto Rs 35000 per month.

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