Presales Executive(voice Process)
3 weeks ago
We Design, Build, and Deliver ultra modern, functional, and aesthetic interiors using products from our own captive Production unit - Purva Woodworks.
Our services are backed by Puravankara's values of Trust, Quality, Expertise, Commitment, and Care.
Role Description We are seeking dynamic and customer-focused individuals for the role of Presales Executive – Voice Process.
The candidate will be responsible for making outbound calls, qualifying leads, handling customer queries, and scheduling appointments for the sales team.
This is a voice-based process requiring excellent communication and persuasion skills.
Key Responsibilities Make outbound calls to prospective customers based on leads provided.
Explain products/services and generate interest.
Qualify leads based on customer requirements and forward them to the sales team.
Maintain and update CRM with lead information and call status.
Follow up on leads and ensure timely escalation of high-interest cases.
Coordinate with sales and marketing teams to align lead generation efforts.
Meet daily/weekly call and conversion targets.
Key Requirements Excellent verbal communication skills in English (and regional languages, if required).
Prior experience in a voice process, telesales, or presales role preferred (6 months to 2 years).
Strong listening and interpersonal skills.
Ability to understand customer requirements and respond effectively.
Preferred Qualifications Bachelor's degree in any discipline.
Experience in real estate or home interiors industry is a plus.
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