City Head-BRANCH BANKING-Regional Head's Office

2 days ago

Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 20,00,000 - ₹ 25,00,000 per year
Description
The City Head will be responsible for overseeing all banking operations within a designated city, ensuring smooth and efficient delivery of services. They will play a crucial role in driving business growth, managing relationships with key stakeholders, and implementing strategic initiatives. This role offers an excellent opportunity to make a significant impact on the bank's success and shape the future of banking in the region.

Responsibilities
  • Lead and manage the BRANCH BANKING-Regional Head's Office team, providing strategic direction and guidance.
  • Drive business growth and achieve revenue targets by implementing effective sales and marketing strategies.
  • Ensure compliance with all regulatory requirements and maintain high standards of operational excellence.
  • Build and maintain strong relationships with key clients, understanding their needs and providing tailored solutions.
  • Oversee the delivery of exceptional customer service, ensuring a positive banking experience for all clients.
  • Manage and optimize branch operations, including staffing, resource allocation, and process improvements.
  • Collaborate with other departments to align with the bank's overall goals and objectives.
  • Stay updated on industry trends and market dynamics, identifying opportunities for business expansion.
  • Mentor and develop team members, fostering a culture of continuous learning and improvement.
  • Represent the bank at external events and forums, promoting its brand and reputation.
Qualifications
  • A bachelor's degree in business, finance, or a related field is required, with a preference for a master's degree.
  • Minimum 10 years of experience in the banking industry, with a proven track record of success in a leadership role.
  • Strong knowledge of banking products, services, and regulatory frameworks.
  • Excellent interpersonal and communication skills, with the ability to build rapport and influence others.
  • Strategic thinking and problem-solving abilities, with a focus on driving business growth.
  • Demonstrated success in managing and leading high-performing teams.
  • Ability to work independently and make sound decisions under pressure.
  • Proficiency in using banking software and technology platforms.
  • Strong analytical skills, with the ability to interpret data and make informed decisions.
  • A proactive and customer-centric approach to work, with a focus on delivering exceptional service.

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