Branch Head

5 days ago

Mumbai, Maharashtra, India LM EXCHANGE Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Key Responsibilities:

  • Drive revenue growth by achieving branch sales targets and maximizing cross-selling opportunities.
  • Lead initiatives to acquire new customers and expand the branch's client base.
  • Enhance customer retention by ensuring high service quality and building long-term client relationships.
  • Oversee daily branch operations, ensuring compliance with Central Bank regulations and company policies.
  • Manage and motivate branch staff to achieve sales and service targets.
  • Develop and implement strategies to increase business growth, customer acquisition, and retention.
  • Monitor financial performance, cash handling, and operational efficiency.
  • Handle customer escalations and ensure high-quality service standards.
  • Coordinate with head office on audits, compliance requirements, and reporting.
  • Ensure strict adherence to AML, KYC, and compliance standards.

Requirements:

  • Bachelor's degree in Business Administration, Finance, or related field.
  • Minimum 5 - 8 years of experience in the exchange house, banking, financial services sector, insurance, F&B with at least 3 years in a supervisory/managerial role.
  • Proven ability to lead teams, drive sales, and maintain operational excellence.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work under pressure and meet performance targets.

Job Type: Full-time

Ability to commute/relocate:

  • Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

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