Branch Head
5 days ago
Key Responsibilities:
- Drive revenue growth by achieving branch sales targets and maximizing cross-selling opportunities.
- Lead initiatives to acquire new customers and expand the branch's client base.
- Enhance customer retention by ensuring high service quality and building long-term client relationships.
- Oversee daily branch operations, ensuring compliance with Central Bank regulations and company policies.
- Manage and motivate branch staff to achieve sales and service targets.
- Develop and implement strategies to increase business growth, customer acquisition, and retention.
- Monitor financial performance, cash handling, and operational efficiency.
- Handle customer escalations and ensure high-quality service standards.
- Coordinate with head office on audits, compliance requirements, and reporting.
- Ensure strict adherence to AML, KYC, and compliance standards.
Requirements:
- Bachelor's degree in Business Administration, Finance, or related field.
- Minimum 5 - 8 years of experience in the exchange house, banking, financial services sector, insurance, F&B with at least 3 years in a supervisory/managerial role.
- Proven ability to lead teams, drive sales, and maintain operational excellence.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work under pressure and meet performance targets.
Job Type: Full-time
Ability to commute/relocate:
- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
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