Front Office Associate

2 days ago


Puri Orissa, India SEVEN HILLS HOTEL Full time ₹ 14,40,000 - ₹ 24,00,000 per year
  • Welcome and assist guests: Greet guests warmly upon arrival, answer questions about the hotel and local attractions, and provide general information.
  • Handle check-in and check-out: Perform all tasks for both processes, including registering guests, verifying credit card data, assigning rooms, and providing keys.
  • Process payments: Handle guest payments, compute bills, and process cash, credit cards, and other payment methods.
  • Resolve guest issues: Address guest complaints and concerns promptly and professionally, escalating to management when necessary.
  • Manage VIP and group needs: Coordinate special services for VIP guests and pre-register and confirm arrangements for groups.

Job Type: Full-time

Pay: ₹9, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided

Work Location: In person


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