Operations Manager

4 days ago

Bengaluru, Karnataka, India SolarSquare Full time ₹ 10,00,000 - ₹ 30,00,000 per year

About SolarSquare:

At SolarSquare we are building the Home-Energy brand of future India. We help homes switch to rooftop solar and move away from traditional coal electricity. We are a full-stack D2C residential solar brand - designing, installing, maintaining (after-sales) and financing solar systems for home-owners across India.

In 3 years we have scaled to become the leading residential solar brand in India. We are obsessed with quality, customer service and innovating to make it simple for homes to switch to solar. We are looking for leaders to join us in this mission.

Know us a bit better through these links:

  • Techcrunch SolarSquare article
  • Elevation - Podcast with SolarSquare Founders
  • Startup by IIT Grads Helps Indian Homes Run on Zero Electricity, Earns Rs 200 Crore in Revenues
  • The Climate Conversations ft Solar Square
  • Elevation Capital - SolarSquare

We're Hiring: Operations Manager (

Locations:
Bangalore | Delhi | Nagpur | Lucknow

Experience:
7+ years

About the Role:

We are looking for an experienced
Operations Manager
who can drive operational excellence and ensure smooth functioning across our business processes. This is a
customer-facing role
, so strong communication and problem-solving skills are essential.

Key Responsibilities:

  • Oversee day-to-day operations and ensure timely execution of business processes.
  • Manage and optimize workflows, ensuring efficiency and scalability.
  • Act as the point of contact for customers and clients, addressing queries and ensuring high satisfaction levels.
  • Collaborate with cross-functional teams including logistics, sales, and customer service.
  • Monitor performance metrics and implement process improvements to enhance productivity.
  • Lead, mentor, and manage a team of operations executives/coordinators.
  • Drive initiatives related to supply chain, logistics, and order fulfillment (for e-commerce/D2C operations).

Preferred Candidate Profile:

  • 7+ years of experience in operations management.
  • Prior experience in
    e-commerce, logistics, or D2C organizations
    is highly preferred.
  • Strong
    customer-facing skills
    with the ability to handle escalations professionally.
  • Proficient in data analysis, reporting, and workflow optimization.
  • Excellent leadership, communication, and stakeholder management skills.

Why Join Us:

  • High-impact role with strategic and customer engagement responsibilities.
  • Dynamic work environment with growth opportunities.

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