Operations Manager
2 days ago
Laundry Legend is on a mission to redefine laundry services across India, and we are looking for an Operations Manager to lead our Bangalore operations.
What You'll Do:
Oversee daily operations across all Bangalore stores, ensuring top-notch service and efficiency.
Lead, train, and motivate store managers, runners, and support staff.
Monitor performance metrics, streamline processes, and ensure operational excellence.
Deliver exceptional customer experiences and resolve escalated issues.
Collaborate with sales, marketing, and franchise teams to drive regional growth.
What We're Looking For:
Proven experience in operations management (retail, logistics, or service industry preferred).
Strong leadership and team management skills.
Excellent problem-solving, communication, and customer service orientation.
Ability to analyze data and drive process improvements.
Graduate / MBA in Operations, Business, or related field.
Location: Bangalore
Experience: 1–3 years
Salary - As per your skill & experience
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