Sales Operations Manager

4 days ago

Mumbai, Maharashtra, India Roambee Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Sales Operations Manager - India

Company Background :

Roambee is a Santa Clara based tech start-up revolutionizing real time shipment and asset monitoring around the world, enabling our clients to implement a digital supply chain. With 300+ customers in over 25 countries, and offices in Silicon Valley, India, Mexico, Dubai, Brazil, Malaysia, South Africa, Germany and London. Our objective is to work with customers to ensure they have a new degree of control over their shipments and assets beyond what was thought possible. We have the heart, soul, and work-ethic of a start-up, along with significant business momentum and measurable success. You will get the opportunity to work side-by-side as well as virtually with talented, smart people with experience earned at large companies and as well as several other successful start-ups. For more information please visit :

About The Role :

You will manage data and processes for our customer-facing lead-to-cash lifecycle. You will work closely with Sales, Customer Experience and Marketing teams to optimize the revenue cycle, discovering opportunities, removing inefficiencies, and streamlining all revenue-generating operations. This position will report to the Global VP of Sales.

Responsibilities

  • Driving strategic tooling, process & revenue infrastructure improvements to enable the next phase of Roambee's growth
  • Improve ARR/MRR reporting by spearheading improvements to revenue reporting in Salesforce and ChurnZero.
  • Create a repeatable process for maintaining data quality of accounts in Salesforce and connected business systems
  • Build and operate a measurable customer view for customer lifecycle
  • Support the VP of Global Sales and other leaders with Weekly Forecasting, Monthly Reporting, Dashboards creation, and QBR process improvements
  • Spearhead Big deal program
  • Mature the quarterly sales commissions process
  • Working with finance to streamlining A/R collections and tightening revenue recovery processes

Key Requirements:

  • 4+ years' experience working in Sales / Revenue Operations with 2+ years as a Manager
  • 2+ years' experience at a product-led growth SaaS company
  • Advanced Salesforce Sales Cloud experience
  • Experience driving revenue operations initiatives spanning sales and customer success teams
  • Minimum of bachelor's degree, analytics-based field preferred
  • Huge attention to detail and ability to deliver clear and concise insights and recommendations

Job Location : Mumbai, India

To apply, please submit your resume and cover letter to

Recruitment agencies: We do not accept unsolicited agency resumes. Please do not forward resumes to this email, our company website email, or any other company location. We are not responsible for any fees related to unsolicited resumes.

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