Senior CRM Executive

1 week ago

Bara Bazar Kolkata West Bengal, India R K STUDIO Full time ₹ 1,50,000 - ₹ 20,00,000 per year

Database Management:

  • Maintain accurate and up-to-date client information in the CRM system.
  • Regularly update client records with interactions, transactions, and other relevant data.
  • Segment and categorize clients based on various criteria for targeted marketing efforts.

Client Communication:

  • Respond to client inquiries, concerns, and feedback via phone, email, and other communication channels.
  • Keep clients informed about property updates, promotions, and relevant company news.
  • Provide timely follow-ups to ensure client needs are addressed promptly.

Lead Management:

  • Manage leads generated from various sources and distribute them to the appropriate sales agents.
  • Track lead progress and update status in the CRM system.
  • Collaborate with the sales team to ensure proper lead nurturing and conversion.

Customer Service:

  • Maintain a positive and empathetic attitude towards clients.
  • Handle and resolve client complaints, striving to achieve high levels of client satisfaction.
  • Act as a point of contact for clients, providing information and assistance as needed.

Data Analysis and Reporting:

  • Generate reports on client interactions, lead conversion rates, and other relevant metrics.
  • Analyze data to identify trends, opportunities, and areas for improvement.
  • Provide insights to management for strategic decision-making.

Collaboration:

  • Collaborate with marketing teams to ensure consistent messaging and branding across all client communications.
  • Work closely with the sales team to align CRM strategies with sales goals.

Process Improvement:

  • Identify opportunities to streamline and optimize CRM processes.
  • Suggest improvements to enhance the overall client experience.

Sales Purchase Agreement Preparation:

  • Draft, review, and finalize sales purchase agreements for real estate transactions.
  • Ensure that all terms, conditions, and legal requirements are accurately documented in the agreements.
  • Customize agreements based on the specifics of each transaction and client's needs.

Legal Compliance:

  • Collaborate with legal experts to ensure that all agreements adhere to relevant laws, regulations, and industry standards.
  • Stay updated on changes in real estate and contract law that may impact sales purchase agreements.

Client Interaction:

  • Communicate with clients to explain terms and conditions of the sales purchase agreements.
  • Address client questions, concerns, and requests related to the agreements.

Negotiations:

  • Assist in negotiations between buyers and sellers to reach mutually agreeable terms for the sales purchase agreements.
  • Ensure that negotiations align with the company's policies and legal requirements.

Documentation Management:

  • Maintain organized records of all sales purchase agreements and related documents.
  • Ensure that all required signatures and approvals are obtained in a timely manner.

Collaboration:

  • Collaborate with sales, finance, and legal teams to gather necessary information and ensure accuracy of agreements.
  • Coordinate with external legal counsel, if necessary, to resolve complex legal matters.

Quality Assurance:

  • Conduct thorough reviews of agreements to identify and rectify errors, inconsistencies, or discrepancies.
  • Ensure that all agreements are complete and accurate before finalization

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement

Work Location: In person

  • Senior CRM Executive

    2 days ago

    Bara Bazar, India R K STUDIO Full time

    Database Management: Maintain accurate and up-to-date client information in the CRM system. Regularly update client records with interactions, transactions, and other relevant data. Segment and categorize clients based on various criteria for targeted marketing efforts. Client Communication: Respond to client inquiries, concerns, and feedback via phone,...

  • Senior Sales Executive

    1 week ago

    Bara Bazar, Kolkata, West Bengal, India R K STUDIO Full time ₹ 25,000 - ₹ 3,00,000 per year

    Senior Sales Executive Job Responsibilities:Drives business by identifying and selling prospects and maintaining relationships with clients.Enhances staff accomplishments and competence by planning delivery of solutions, answering technical and procedural questions for less experienced team members, teaching improved processes, and mentoring team...

  • CRM Executive

    2 weeks ago

    Kolkata, West Bengal, India widegraphix pvt ltd Full time

    Hiring hashtag#Position: CRM Executive Salary Range: ₹20,000 - ₹25,000 per month Age Limit: Below 35 years Industry Preference: Real Estate background mandatory____________________ **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Provident Fund

  • CRM Executive

    2 weeks ago

    Barsat, Kolkata, West Bengal, India 3seas Solutions Full time

    Urgent Vacancy!! Post - CRM Executive -**Female only** Vacancy - 2 Qualification - Any Graduate Experience: - **2 -5 years in Auto mobile industry experience preferred, as a CRM Executive. Good knowledge in MS - Excel. Having good experience in MIS report making, Good in English, Hindi communication.** **Job Details : - **1. Attainding Daily Morning...

  • CRM Executive

    2 weeks ago

    Kolkata, West Bengal, India Genix Resources Pvt. Ltd Full time

    Hope all are doing well Job Location - **Bantala (Karaidanga, Gangapur, West Bengal 743502)** **CTC- 2.4 LPA** **Salary - Upto 20,000** **Job Description**: **Job Title**:Customer Relationship Management (CRM) Executive** **Location**:Kolkata Bantala** **Experience Required: 1 - 3 years** **Gender**:Female (Must)** **Industry**:Open to hiring from any...

  • CRM Executive

    2 weeks ago

    Kolkata, West Bengal, India FINPLUS ADVISORY SERVICES PRIVATE LIMITED Full time

    **Job description** **JOB SUMMURY**: **KEY RESPONSIBILITIES**: - **Client Follow-ups**:Regularly follow up with clients whose orders are booked and keep them informed at every stage. - **Order Updates**: Communicate changes in order status such as dispatch, delivery, or delays. - **Payment Reminders**: Follow up with clients for timely payments and...

  • CRM Executive

    2 weeks ago

    Beadon Street, Kolkata, West Bengal, India S Global Tech Full time

    We are hiring for CRM Executive at Kolkata location. Exp: 3-6 years in CRM/Sales support/ front desk/ receptionist profile. Must have knowledge of CRM Software CTC: 30-35k Gender: Female only. Thanks and regards Smita : **Job Types**: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month **Experience**: - Customer relationship management: 2...

  • CRM Executive

    1 week ago

    Beadon Street, Kolkata, West Bengal, India New Horizon Full time ₹ 15,000 - ₹ 3,00,000 per year

    Intersted candidates can reach at for further updatesHiring for a CRM Executive with one of the leading Jewelry industry based in Kolkata.Key Responsibilities:Client EngagementLead ManagementMaintain and update client records in CRM software (Salesforce, Zoho, or similar).Sales SupportFeedback & ReportingTechnical SkillsBasic proficiency in MS...

  • CRM Executive

    1 week ago

    Mukundapur, Kolkata, West Bengal, India Butt Baby Enterprise Private limited Full time ₹ 20,000 - ₹ 28,00,000 per year

    Job Title: CRM Executive (Female Candidate Preferred)We are looking for a smart, confident, and dynamic Customer Relationship Manager (CRM) to join our team in Mukundapur, Kolkata. The role involves talking to customers daily, understanding their needs, and converting inquiries into successful sales.The ideal candidate should have excellent English...

  • CRM Executive

    2 weeks ago

    Bidhannagar, Kolkata, West Bengal, India FINAL ROUND Full time

    CRM is responsable for devlopment ,execution and continues realtionship with the client. - Should have good command in all three langunges (english,bengali.hindi) **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹20,000.00 per month Schedule: - Morning shift **Experience**: - total work: 1 year (preferred) Ability to...