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CRM Executive

2 weeks ago

Kolkata West Bengal, India Medhavi Foundation Full time

**CRM Job Brief**:
**CRM Responsibilities**:
Listed here are the job responsibilities of a CRM:
1. Oversee the customer relationship is essentially handled by the entire team.

2. Formulate and maintain significantly profitable relationships with key customers.

3. Keeping customers updated with all information on the latest products. This significantly helps in increasing the sales of the company.

4. Resolve all customer complaints in a quick and efficient manner.

5. Expand the customer base by essentially using the methods of upselling and cross-selling.

6. Organize meetings with the managers within the organization only to bring out a strategic plan.

7. Conduct business reviews frequently by making the best use of CRM programs.

8. Have a clear understanding of the critical individual requirements and addressing them

accordingly.

9. Have the best knowledge of competition and planning a strategy according to it.

10. Collaborate with the management team to properly run all the campaigns.

**CRM Requirements**:
Listed here are the job requirements of a CRM:
Work experience
- Minimum experience in the post of CRM for at least 1-3 years.

Educational Qualification
- Bachelor's degree in business administration or any other related field.

Excellent communication and interpersonal skills.

An efficient team player with all the requisite leadership skills.

Remarkably superior knowledge about the company’s product.

Holding a positive attitude significantly focused on customer satisfaction.

Salary
- Upto 20k

Location
- Kolkata, Salt Lake sector-3

**Salary**: Up to ₹20,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Kolkata, West Bengal (required)

Ability to Relocate:

- Kolkata, West Bengal: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9905952251