CRM Executive

3 days ago

Kolkata West Bengal, India ZITA Telecom Pvt Ltd Full time

#URGENT_HIRING

We are Hiring CRM Executive

**Job Title: CRM Executive**

**Salary: 15-18K/Month**

***

We are seeking a highly organized and detail-oriented CRM Executive to join our team. A CRM Executive needs to understand their company’s target audience to understand what consumers want. The role involves the following duties:
**Responsibilities**:

- Planning and delivering CRM strategies across the organisation with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.
- Deciding on a final CRM structure and architecture that will work seamlessly across the business and capture crucial information along the sales funnel.
- Making sure the customer database is correctly segmented for targeted marketing activities.
- Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.
- Development of testing strategies to guarantee the most efficient approach for the organisation and its customers.
- Coming up with creative ideas, preparing proposals, overseeing the production process & execution and reporting the results to the relevant people.

CRM Executive Requirement:To become a successful CRM Executive, you need to possess the following:

- The ability to meet tight deadlines and outstanding time management skills.
- Teamworking and leadership skills; you’ll be in charge of a team which means you need to guide employees in the right direction, create new strategies and stay on top of the administration side of things.
- Excellent communication skills as you must speak with clients, employees, and customers.
- Commercial awareness. A CRM Executive must know his/her target market well and have the ability to create campaigns that grab the attention of customers and solves their problems.
- Top quality analytical skills. A big part of your job involves gathering and analysing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.

**Requirements**:
**Experience: 1-2 years of proven experience as a CRM Executive or similar role.**

Feel free to contact us if you want to give it a try

**E-mail: (Send your CV here)**

**Call us**:Sudakshina Mitra (HR Executive)**

**9674491369**

**Address**:Ambuja Ecostation Business Tower, 16th Floor, Suite - 1602, Plot, 07, Street Number 9, BP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091

**Landmark**:Salt Lake 215A Bus Stand | Salt Lake Phillips More

**Job Types**: Full-time, Permanent

**Benefits**:

- Paid sick time

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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