CRM Executive

3 days ago


Bhawanipur Kolkata West Bengal, India FINPLUS ADVISORY SERVICES PRIVATE LIMITED Full time

**Job Title**:CRM Executive**
**Industry**: Polymer & White Goods Trading(House hold electrical goods and chemicals )
**Location**: Dalhouse and Bhowanipur ( 2 Vacancies, 2 locations)
**Work Schedule**:Monday to Saturday, 10 AM - 7 PM**
**Policy: No Work - No Pay**

**Job Summary**:
**Key Responsibilities**:
Handle incoming and outgoing client calls professionally
Follow up with clients, vendors, and internal teams regularly
Maintain and update Excel and Google Sheets for client data and follow-ups
Prepare daily/weekly reports and dashboards
Ensure high standards of customer service and prompt issue resolution
Coordinate between sales, accounts, and delivery teams as needed

**Requirements**:
Fluent in **English, Hindi, and Bengali** (spoken and written)
Strong communication and interpersonal skills
Good command of **MS Excel, Google Sheets, and dashboards**
Organized, punctual, and responsible with strong follow-up habits
Prior CRM or customer service experience preferred

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person


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