CRM Executive

21 hours ago

Kolkata, West Bengal, India Academy of Vedic Vidya Full time

Job Title: CRM Executive (Sales Operations Support)

Department:
Sales

Reporting To:
Senior AVP – Sales

Location:
Elegant Tower, 1st Floor, 68a Circular Road, Beckbagan, Kolkata

Experience:
1–3 years (or freshers with strong Excel and analytical skills)

Role Overview

We are looking for a proactive and detail-oriented CRM Executive to support the Senior AVP – Sales in managing leads, monitoring sales performance, and preparing reports. The ideal candidate will be highly proficient in Excel, data management, and have a basic understanding of LeadSquared (LSQ) CRM or similar tools. If you're not experienced with CRM systems but have a passion for learning, training will be provided.

Key Responsibilities


• Lead Management & Allocation


• Assist in assigning and tracking sales leads as per the Senior AVP's direction.


• Maintain accuracy and hygiene of lead data within the CRM system.


• Monitor lead progress and follow-up activities across the sales team.


• Reporting & Data Analytics


• Prepare daily, weekly, and monthly sales performance reports in Excel and CRM.


• Track key sales metrics (lead status, conversion rates, team productivity, etc.).


• Highlight trends, bottlenecks, and actionable insights for the sales leadership.


• Sales Team Coordination


• Support the Senior AVP in monitoring sales team performance through CRM dashboards and custom reports.


• Ensure timely updates from sales executives and maintain consistency in reporting formats.


• Follow up with team members to ensure adherence to lead management protocols.


• CRM Administration


• Manage and update lead and contact databases in LeadSquared CRM (training will be provided if needed).


• Generate and customize CRM reports and dashboards as per management needs.


• Collaborate with the CRM/IT support team to resolve data or access issues.

Required Skills & Qualifications


• Strong proficiency in MS Excel (Pivot tables, VLOOKUP, charts, data validation).


• Basic understanding of CRM tools (LeadSquared preferred, others like Salesforce/Zoho acceptable).


• Good analytical and problem-solving skills.


• Excellent attention to detail and organizational abilities.


• Ability to manage multiple priorities and meet deadlines.


• Strong communication skills and a collaborative attitude.

Preferred Attributes


• Bachelor's degree in Business Administration, Commerce, or a related field.


• Prior experience in sales operations, data analysis, or CRM management is a plus.


• Quick learner with a positive attitude and willingness to take ownership.


• Enthusiastic about using data to drive decision-making.

What We Offer


• Exposure to modern sales management tools and CRM systems.


• Close mentorship under senior sales leadership.


• A dynamic, data-driven, and growth-focused work environment.

  • CRM- Advertising and Media

    18 hours ago

    Kolkata, West Bengal, India Bridge Waves Full time ₹ 5,40,000 - ₹ 10,80,000 per year

    Requirement for post of CRM with skills:must have educational background of advertising / media/ journalism industryexcellent communication skills Proficiency in MS officeExp in handling client,campaign execution,min exp 2+ yearsopen for travel

  • Logistics Executive

    2 weeks ago

    Kolkata, West Bengal, India CRM Audio Video Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Manage logistics operations from start to finish* Ensure timely delivery of products* Coordinate exports with customs & carriers* Optimize supply chain efficiency & cost savings

  • Account Executive

    6 days ago

    Kolkata, West Bengal, India CRM Audio Video Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    We are seeking diligent and detail-oriented Junior Accountant to join our Accounts Team at our Kolkata Store. hands-on experience with Tally ERP, and familiarity with purchase billing, sales invoicing, eway billing and liquid cash handelling..Health insuranceProvident fundAnnual bonus

  • Dispatch Executive

    1 week ago

    Kolkata, West Bengal, India CRM ENTERPRISE BUSINESS PVT. LTD Full time ₹ 2,04,000 - ₹ 4,08,000 per year

    The Dispatch Executive is responsible for managing and coordinating the dispatch of goods from the warehouse to customers or branches. The role ensures timely, accurate, and efficient delivery while maintaining proper documentation and communication with internal teams, transporters.Coordinate daily dispatch operations and ensure timely delivery of...

  • CRM Executive

    2 weeks ago

    Kolkata, West Bengal, India SDP & Associates Full time ₹ 2,40,000 - ₹ 2,52,000 per year

    #Immediate joine requiredJob details:Handle inbound and outbound customer calls with professionalism and efficiency.Maintain strong communication with customers to ensure satisfaction and resolve queries.Provide timely support and assistance to senior team members in business development activities.Maintain and update customer databases, records, and reports...

  • Logistics Executive

    2 weeks ago

    Kolkata, West Bengal, India CRM ENTERPRISE BUSINESS PVT. LTD Full time ₹ 96,000 - ₹ 1,20,000 per year

    1 Perform packaging, storing, loading, unloading and dispatching of materials in and out2 Keep the office clean, stocked, and organized, especially the conference room, stockrooms, storage closets3 Order office supplies, stock supply stations, and ensure equipment is maintained, Maintaining filing system, contacts database and inventories4 Provide ad hoc...

  • Digital Marketing Manager

    6 days ago

    Kolkata, West Bengal, India CRM AUDIO VIDEO PRIVATE LIMITED Full time ₹ 2,70,000 - ₹ 3,60,000 per year

    Location: Salt Lake, KolkataJob Type: Full-timeNote: candidates with prior relevant experience should apply.About Us:We are a leading insurance WEB-AGGREGATOR form EAST INDIA. We're looking forward for CENERGETIC CANDIDATE TO JOIN OUR GROWTH STORY AND TO BUILD THERE CAREER WITH US. WE ARE LOOKING FOR MOTIVATED RELATIONSHIP OFFICER(Telesales) Executive to...

  • Senior Executive

    4 days ago

    Kolkata, West Bengal, India Orient Jewellers Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Description Senior Executive (IT ERP Troubleshooter)Company: Orient Group (Orient Gems & Ornaments Pvt. Ltd.)Location: Corporate Office KolkataAbout the CompanyEstablished in 1963, Orient Group (Orient Gems & Ornaments Pvt. Ltd.) has been a pioneer in the jewellery and gemstone industry, blending heritage craftsmanship with modern innovation. To support...

  • Sales Executive

    1 week ago

    Kolkata, West Bengal, India SSM Infotech Solutions Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    ExperienceSales Executive / Business Development ExecutiveSalesEducationSkills RequiredDegree or Diploma in Engineering / Technology/ MBAStrong communication, negotiation, and presentation skills.Proficiency in CRM tools and MS Office.Willingness to travel frequently within the assigned region.Self-driven, proactive, and result-oriented.2...

  • Sales Executive

    1 day ago

    Kolkata, West Bengal, India Hirevis Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: Sales Executive (Tele-Sales)Location: Chinar Park, New Town (On-site)Salary: ₹15,000 – ₹20,000 per monthExperience Required: Minimum 6 months in Tele-Sales / Customer SalesJob Description:We are looking for an enthusiastic and motivated Sales Executive (Tele-Sales) to join our team. The role involves engaging with potential customers over...