crm

10 hours ago

Kolkata, West Bengal, India Cubic HR Full time ₹ 2,00,000 - ₹ 3,00,000 per year

Job Title: CRM Executive

Location: Little Russel Street, Kolkata

Salary: ₹19,000 per month

Working Hours: 10:00 AM – 7:00 PM

Job Description:

We are looking for a CRM Executive to manage customer relationships, ensure client satisfaction, and support the sales team in achieving business targets. The ideal candidate should have strong communication skills, a customer-oriented mindset, and the ability to handle client queries efficiently.

Key Responsibilities:

  • Maintain and update customer databases and records in the CRM system.
  • Handle inbound and outbound customer calls, emails, and follow-ups.
  • Build and maintain strong relationships with existing and potential clients.
  • Coordinate with the sales team to assist in lead generation and conversion activities.
  • Ensure timely resolution of customer queries, complaints, and requests.
  • Support sales operations by preparing reports, proposals, and follow-up schedules.
  • Work closely with internal departments to ensure customer satisfaction.

Requirements:

  • Minimum 1–2 years of experience in CRM, customer service, or sales support.
  • Good communication and interpersonal skills.
  • Proficiency in MS Office and CRM software tools.
  • Ability to multitask and work in a fast-paced environment.
  • Positive attitude and strong problem-solving skills.

Benefits:

  • Competitive salary package.
  • Opportunity to work with a dynamic and growing team.
  • Learning and growth opportunities in sales and customer management.

Job Type: Full-time

Pay: ₹18, ₹19,000.00 per month

Application Question(s):

  • How many years of experience do you have as a CRM ?
  • How many years of experience do you have in sales ?
  • Where do you live ?
  • What is your present Salary ?
  • Do you have pay slip ?
  • Our Salary range is Is this ok for you

Experience:

  • CRM: 2 years (Required)
  • Sales: 2 years (Required)

Work Location: In person

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