Customer Relationship Executive
4 days ago
**Location**: Sector 49, Gurgaon
**Experience**: 1-4 Years
**Notice Period**: Immediate Joiners Preferred
**Salary**: Negotiable
**Qualification**: Graduation in any field
**Job Summary**:
**Key Responsibilities**:
Customer Relationship Officer plays a critical role in providing an interface between customers and the client
- Strong knowledge of medical equipment.
- Deepening relationships with the existing customer base of the company.
- Should be able to provide customers with detailed information on products, services & offers.
- Ability to handle all customer queries and complaints and resolved with in TAT.
- Handling escalation cases and resolving customer queries by coordinating with product and operations team.
- Agent should be proactive to handle the sales and services calls.
**Qualifications and Skills**:
Excellent communication and interpersonal skills
- Ability to listen proactively.
- Problem solving skills.
- Ability to handle work well and maintain quality
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- Tele-Calling: 1 year (preferred)
- Voice Processes : 1 year (preferred)
- Language:
- English (required)
**Location**:
- Gurugram, Haryana (required)
Work Location: In person
- Strong interpersonal skills and a customer-centric attitude.
- Ability to multitask, manage priorities, and handle pressure in a fast-paced environment.
- Problem-solving mindset with attention to detail.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
**Experience**:
- Customer support: 1 year (preferred)
- Telecommunication: 1 year (preferred)
**Language**:
- English (required)
**Location**:
- Sohna, Gurugram, Haryana (preferred)
Work Location: In person
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