Uk Customer Support

1 day ago

Chennai Tamil Nadu, India GNB Property Full time

Designation: Account Manager - UK outbound calling - customer support agent

Location: On-site (Chennai) T Nagar

Shift Timing - 1 pm to 10 pm or 2 pm to 11 pm.

Are you highly motivated and eager to embark on the next step in your career and make a

move into leadership? If you are passionate about customer service, enjoy working in a fastpaced dynamic environment and love to learn more about the amazing world of PropTech,

then we would love to talk to you. As an account manager, you’d be one of the key members

in our customer support team, and would be responsible for all aspects of our customer

relationship as the one-point contact for the customers.

We’re looking for someone who enjoys helping customers and has experience in

chats or phone calls, raising tickets as well as monitoring the progress of work orders to

completion. You’d also be building and maintaining excellent working relationships with

colleagues from across the company to ensure that each customer receives the highest

standards of service.

Strong written communication skills and experience in international voice process would be

essential assets. We will be providing extensive training to help you adapt to our systems

and processes. As a product company with stable growth over the last five years, we’re

expanding our support teams and there’ll be plenty of opportunities for career growth. Join

our growing team to be part of a vibrant community

About us: GNB develops in-house software products to help the UK real estate agencies

manage and grow their business. Our integrated suite of technology solutions includes

mobile-optimised websites, mobile apps, 360° property viewings, automated social media,

and back office software to manage sales, lettings, management and inventory, delivering

exceptional value. Our latest offering is GNB Habitat, a property portal for the UK real estate

agency sector.

Required Skill Sets: A team player; enjoys hitting targets and key performance indicators;
has an interest in technology; positive, confident & professional attitude; tenacious,

completer / finisher; excellent written and verbal communicator in English.

**Perks - We provide free lunch and dinner in the office**

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹50,000.00 per month

**Benefits**:

- Food provided
- Paid sick time
- Provident Fund

Schedule:

- Monday to Friday
- UK shift

Application Question(s):

- Are you an immediate joiner?

**Experience**:

- UK voice process: 2 years (required)

Work Location: In person

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