Customer Relationship Executive

2 days ago


Kochi Kerala, India LONGEFIT HEALTH PVT LTD Full time

**Position: Customer Relationship Executive**
**Salary**: ₹18,000 - ₹25,000 per month

**Job Type**: Full-time
**Work Location**: In-person

**About Us**

At **Longefit**, we are redefining the fitness experience. As an elite health and wellness center, we offer personalized services that evolve with your goals — supporting not only physical fitness but also long-term well-being.

**Role Summary**

We are seeking a dedicated and proactive **Customer Relationship Executive (CRE)** to join our team. As the face of Longefit, you will be responsible for managing client relationships, handling inquiries, and ensuring exceptional customer service that reflects our brand’s excellence.

**Key Responsibilities**
- Build and maintain strong, long-term relationships with clients.
- Manage and follow up on incoming leads and potential customer queries.
- Serve as the first point of contact for client concerns, resolving them efficiently.
- Collaborate with internal teams to ensure seamless client experience.
- Maintain accurate and timely documentation of customer details and related data both online and offline.

**Requirements**:

- Minimum 1 year of experience in a customer-facing role.
- Strong verbal and written communication skills.
- Proficient in **English and Malayalam**.
- Knowledge of proper phone etiquette and professionalism.
- A team-oriented attitude with the ability to work independently when needed.

**Schedule**
- Day Shift

**Experience**
- **Customer Relationship Management**: 1 year (required)

**Languages**
- **English**: Required
- **Malayalam**: Required

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person



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