Customer Relationship Executive

20 hours ago


Kalamassery Kochi Kerala, India Sree Gokulam Motors & Services Pvt Ltd Full time

**Customer Relationship Executive - Telecaller (Service)**

**Company**: Sree Gokulam Motors
**Location**: Ambattukavu

We are hiring **Customer Relationship Executives (Telecaller - Service)** to handle customer communications, service appointment bookings, reminders, and feedback calls. The role focuses on ensuring customer satisfaction and supporting the service team.

**Responsibilities**:

- Book and confirm service appointments
- Make reminder calls for service, AMC, and insurance renewals
- Conduct post-service follow-up calls (PSF)
- Handle customer queries and complaints professionally
- Maintain accurate records in CRM/DMS

**Requirements**:

- Graduate/Diploma (Freshers welcome)
- Good communication in English & local language
- Basic computer knowledge
- Telecalling/customer service experience preferred

**Benefits**:

- Attractive incentives based on performance
- Growth opportunities in customer relations & service operations

Contact : 9072637184

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person



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