Customer Relationship Executive
5 hours ago
**Customer Relationship Executive - Telecaller (Service)**
**Company**: Sree Gokulam Motors
**Location**: Ambattukavu
We are hiring **Customer Relationship Executives (Telecaller - Service)** to handle customer communications, service appointment bookings, reminders, and feedback calls. The role focuses on ensuring customer satisfaction and supporting the service team.
**Responsibilities**:
- Book and confirm service appointments
- Make reminder calls for service, AMC, and insurance renewals
- Conduct post-service follow-up calls (PSF)
- Handle customer queries and complaints professionally
- Maintain accurate records in CRM/DMS
**Requirements**:
- Graduate/Diploma (Freshers welcome)
- Good communication in English & local language
- Basic computer knowledge
- Telecalling/customer service experience preferred
**Benefits**:
- Attractive incentives based on performance
- Growth opportunities in customer relations & service operations
Contact : 9072637184
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
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