Customer Relationship Executive

4 hours ago

Kochi Kerala, India RawmeN Full time

The Client relationship executive is the link between the client and the entire agency team.

Along with their team the client relationship executive acts as both the salesperson for the agency and as the client's representative within the agency.

The advertising Client executive also leads the agency's ideas presentation, ensuring the ideas remain faithful to the brief and that it is kept within the time frame and budget.

The most important task in account management is to design the brief; a well targeted brief can be the making of a great campaign. While the work varies depending on the agency, account managers are normally responsible for client budgets, for managing the work of account executives and performing a range of related administrative functions.

Creating a portfolio of client accounts and monitoring the ongoing activities related to them. Managing, reviewing progress, and delivering the client’s advertisement projects.

Conducting meetings with the clients as well as informing them about the current work status of their projects.

Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients.

Work with the team to add clients / Business generation of the company Identifying accounts whose revenue may be shrinking so as to address any ‘at risk’ customers and reach out to these accounts to ensure they are retained.

Monitoring the work performance of colleagues and setting sales targets. Recruiting and training new account executives

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Weekend availability

Supplemental Pay:

- Joining bonus
- Performance bonus
- Quarterly bonus
- Yearly bonus

**Experience**:

- total work: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

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