Vip Customer Service Associate

1 day ago

Bengaluru Karnataka, India IntouchCX Full time

**About IntouchCX**

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.

**As a VIP Customer Service Associate, You Will**
- Have daily interactions with VIP customers and handle all issues from end to end via phone, social media, and chat.
- Proactively engage customers via social media to encourage participation in upcoming sales events.
- Quickly and and effectively build rapport with customers, diagnose, and resolve issues
- Engage with VIP players through 1:1 interaction to increase sales and customer retention.
- Moderate the forums: flag posts, monitor Bugs & Issues category, review escalations from moderators.
- Engage in Social Media monitoring and moderation (Facebook, Instagram, and Twitter accounts),
- Perform Beta feedback summary and analysis.
- Quickly and effectively build rapport with customers, as well as understanding customer needs and requests.
- Provide great service without escalations and create an overall excellent customer experience for VIP players.
- Go the extra mile to engage with customers, solving their issues and ensuring satisfaction

**As a VIP Customer Service Associate, You Have**
- A post-secondary degree in any major
- 1- 4 years of customer service experience
- Fluency in spoken and written English
- Excellent reading comprehension and writing skills
- The ability to think critically on assigned projects, ask questions, and work with a positive and flexible attitude
- A sense of professionalism and ability to develop good relationships
- The ability to be a self-starter, a sense of urgency, and the ability to remain calm under pressure
- Strong analytical skills and attention to detail
- A flexible schedule - Must be okay to work nights
- The ability to multitask, prioritize, and meet timelines on deliverables.
- The willingness to keep abreast of new updates, issues and resolutions

**Benefits of working as a VIP Customer Service**:

- An attractive compensation package with performance-based incentives
- Incredible learning and growth opportunities
- Outstanding rewards and recognition program & employee engagement activities
- Free Food and Transport while working on-site
- Medical Insurance

**Flexible to work in Rotational Shifts**

**Interview mode - Face to Face Interview**
- **Contact Detail**_
- **HR Gayatri
- 7406234123**_

**Job Type**: Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Shift allowance

  • Vip Customer Service Associate

    7 days ago

    Bengaluru, Karnataka, India IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...

  • Vip Customer Service Associate

    1 day ago

    Bengaluru, India IntouchCX Full time

    **About 24-7 Intouch** 24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions...

  • RCM Customer Service Representative

    1 week ago

    Bengaluru, Karnataka, India CUSTOMER SERVICE,RCM Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About Our Client They are a dynamic and rapidly expanding company dedicated to providing innovative technology solutions and services tailored to our clients' needs. Their mission is to collaborate closely with healthcare providers, leveraging automation and intelligence to overcome revenue cycle challenges and enhance reimbursements for patient care....

  • VIP Service Steward

    2 weeks ago

    Kenchanahalli Tumakur Road, Bengaluru, India Canara Integrated Services Private Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Summary: We are seeking a well-groomed, professional, and service-oriented VIP Steward to manage and execute high-standard food and beverage service for the Chancellor, Vice-Chancellor, and other distinguished guests of the institution. The role demands exceptional hospitality etiquette, attention to detail, and the ability to deliver seamless and...

  • Customer Support Associate

    2 weeks ago

    Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    Customer support associates - A customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. - They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. - **Required skills and...

  • VIP Support Engineer

    5 days ago

    Bengaluru, Karnataka, India SWITS DIGITAL Private Limited Full time

    Job Title:VIP Support EngineerLocation:Pan india ( Relocate to dubai )Experience : 5 - 8 YearsJob SummaryWe are seeking a highly professional and discreetVIP Support Engineerto deliver white-glove IT support to senior executives, board members, and other high-priority users. This role requires exceptional technical expertise, outstanding communication...

  • Business Development Manager

    20 hours ago

    Bengaluru South, Karnataka, India VIP Industries Limited Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company DescriptionFor over 50 years, VIP Industries Limited has revolutionized the luggage and travel categories with continuous product innovations, quality adherence, and international aesthetics. VIP has evolved from a Travel Gear company to a Travel Wear pioneer under the leadership of Mr. Dilip G. Piramal and Ms. Radhika Piramal. Today, VIP is a...

  • Customer Services-associate

    7 days ago

    Bengaluru, Karnataka, India Quess IT Staffing Full time

    **About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

  • Customer Service Associate

    1 week ago

    Bengaluru, Karnataka, India Bolt.Earth Full time

    **Job Title: Customer Service Associate** **About Bolt.Earth** Bolt.Earth is India’s largest EV tech company, enabling enterprises across the automotive and shared mobility sectors to accelerate their smart vehicle journeys. Founded in 2017, we specialize in AI-integrated IoT solutions that make two - and three-wheeler electric vehicles safer, smarter,...

  • Customer Service Executive

    1 week ago

    Bengaluru, Karnataka, India Dil Foods Full time

    **Key Responsibilities**: **Customer Interaction**: - Provide accurate information about products, services, and promotions. - Assist customers in placing orders, tracking deliveries, and understanding product details. **Issue Resolution**: - Address customer complaints or concerns and provide timely resolutions. - Liaise with internal teams (kitchen,...