Professional Services Sales Representative

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours. Adobe strongly endorses and promotes diversity and inclusion in its workforce.

The Challenge

What you’ll do
- Adobe PSS to fulfill the role of trusted advisor in the Enterprise Customer Journey and develop strategic partnership between Adobe and its Customers.
- Account planning & customer relationship management
- Drive net new specific services bookings by identifying and closing professional services engagements.
- Develop and maintain an active pipeline of forecasted deals to meet monthly, quarterly and annual quota objectives. Manage RFP/RFI’s as and when necessary.
- Accountable for driving the negotiation, contracting and owning approval processes.
- Follow up on leads generated by marketing
- Quickly develop strong, positive relationships with new customers by understanding their needs and business objectives.
- Work with customer to develop a mutual plan on how Adobe can help them transform their digital business
- Partner closely with Sales support (solution and business architects) to ensure strong/ compelling customer proposals and recommendations
- Liaise with Adobe’s delivery team and co-own the development and management of Customer relationships within the accounts for successful project execution. Manage escalations and issue resolution.

What you’ll need to succeed
- Run business operations in customer time zone (North America).
- 10+ years’ prior experience in an enterprise level software consulting or services sales role; this includes proven track record for attaining and exceeding annual quota. Knowledge of enterprise software development lifecycle, from a service selling standpoint is essential. Digital Marketing industry experience is helpful, as is knowledge of SaaS and Cloud-based offerings. Knowledge of large, global field organizations required.
- Ability to rapidly assess Customer environments from a business process, organizational and technological perspective, and effectively communicate opportunities for growth.
- Experience working within matrixed teams to identify, document and close consulting engagements that leverage an enterprise level SaaS offering.
- Ability to collaborate with Adobe software sales to build and execute complex account strategies and sales plays.
- Nurture and develop strong relationships with existing Customers and extend reach within their organizations.
- Ability to anticipate problems and recommend innovative solutions; achieve customer satisfaction through the sale of sound consulting projects.
- Act as a point of escalation for Customers and License Sales on delivery issues and work with Consulting Leadership to find appropriate resolution.
- Excellent team building, verbal and written communication skills as well as reporting and presentation expertise.
- Bachelor’s degree with a MBA (preferred)

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.