Guest Relation Executive

A "Guest Relation Executive" in a hotel is primarily responsible for providing a welcoming and personalized experience to guests upon arrival, addressing their needs and inquiries throughout their stay, handling complaints effectively, and ensuring overall guest satisfaction by promoting the hotel's amenities and local attractions, all while maintaining a...

Manage and update customer records to improve future customer service experiences - Handle and resolve customer complaints in a timely and professional manner - Assist customers with inquiries about services and facilities - Train staff members on customer service skills and company policies - Monitor customer satisfaction and provide suggestions for...

Job Description: Guest Relation Executive **Position**: Guest Relation Executive **Reports to**: Front Office Manager / Guest Relations Manager **Location**: [Hotel/Resort Name, Location] **Job Summary**: **Key Responsibilities**: - **Guest Interaction**: - Greet guests warmly upon arrival and ensure a smooth check-in process. - Escort guests to their...

Review arrival lists to welcome guests - Attend to guests and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer assistance with certain tasks (e.g....

**Job Vacancy: Guest Relation Executive** **Location**: Sanjeevini Life Care Village, Kerala **Employment Type**: Full-time **Department**: Front Office / Guest Services **About Us**: Sanjeevini Life Care Village is a leading wellness and healthcare destination offering a serene blend of holistic healing, comfort, and care. We are looking for a warm,...

Welcoming guests in a friendly and professional way - Addressing and escalating customer complaints - Providing information about facilities, programs and other services - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area...

Skylar Seaview Beach Resort is seeking a dynamic and personable Guest Relationship Executive to join our team. The ideal candidate will be responsible for ensuring a high level of guest satisfaction by maintaining excellent communication with guests and addressing their needs efficiently. This role is crucial in creating a welcoming atmosphere and enhancing...

**Guest Relation Executive** **About Lakshya**: Lakshya takes pride in the fact that we are not just educators but are career advisors to our students and are actively involved in our student’s strategic decision making processes. We are committed to providing every possible advantage to our students so that they are able to meet their ambitions. We...

Responsible in assigning guests to tables, maximizing the utilization of the space to the best advantage. Making sure that every guest is greeted, seated promptly and well attended. To ensure that guest on every table receives attention and service. To be familiar with the daily station assignments of staff. **Job Types**: Full-time, Part-time, Permanent,...

Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer assistance with...