Guest Relations Executive
1 day ago
Mountain Shadows Resort, Wayanad — a premier luxury eco-resort overlooking the Banasura Sagar reservoir — is seeking a dynamic and well-groomed Guest Relations Executive (Female) to deliver exceptional guest experiences.The ideal candidate will be the face of the resort, ensuring every guest feels valued, cared for, and delighted from arrival to departure.Key ResponsibilitiesGuest Interaction & Service ExcellenceWelcome guests warmly and assist with check-in and check-out procedures.Serve as the main point of contact for all in-house guests to handle queries, requests, and complaints professionally.Ensure smooth coordination between departments (housekeeping, food & beverage, activities, etc.) for guest satisfaction.Anticipate guest needs and personalize services to exceed expectations.Handle VIP and special occasion guests (honeymooners, anniversary celebrations, etc.) with attention to detail.Communication & CoordinationMaintain clear communication with reception, reservations, and operations teams.Manage guest messages, room preferences, and special requests efficiently.Liaise with the travel desk and naturalist team for activity scheduling and local experiences.Assist in preparing guest feedback reports and ensure follow-up on service improvements.Brand RepresentationUphold the resort's standards of presentation, courtesy, and hospitality.Provide accurate information about resort facilities, Wayanad attractions, and local culture.Promote in-house experiences, spa treatments, and dining options to enhance guest engagement.Represent the resort with professionalism in all guest interactions.Qualifications & ExperienceGraduate degree or diploma in Hospitality Management / Tourism / Communication or related field.Minimum 2–3 years of experience in guest relations or front office roles in luxury resorts or hotels.Excellent communication skills in English; knowledge of Hindi, Malayalam and other South Indian languages are an added advantage.Pleasant personality with excellent grooming standards and positive attitude.Confident handling of guest queries and ability to remain calm under pressure.Computer proficiency (MS Office, property management systems preferred).Work ConditionsFull-time position based at Mountain Shadows Resort, Wayanad.Requires flexible working hours, including weekends and holidays.Accommodation and meals provided within the resort.Uniform as per resort policy.Compensation & BenefitsAttractive salary package based on experience and performance.Complimentary accommodation and meals.Service charge/incentive benefits as per resort policy.Professional growth opportunities in luxury hospitality.Job Types: Full-time, PermanentPay: ₹18, ₹22,000.00 per monthWork Location: In person
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Guest Relation Executive
2 weeks ago
Kochi, Kerala, India HSJB Business Solutions LLP Full timeUrgent Hiring !!! GUEST RELATION EXECUTIVE Location: Cochin Experience: Min 1 - 2 Years of relevant experience in Guest Relation **Salary**: upto 20K Qualification: Graduation Good Communication Skills required in both English and Hindi **Responsibilities**: **Coordination with our In-house guests from assigned markets** - Frequent call to guests in...
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Guest Relation Executive
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Kochi, Kerala, India SANJEEVINI LIFE CARE VILLEGE Full time**Job Vacancy: Guest Relation Executive** **Location**: Sanjeevini Life Care Village, Kerala **Employment Type**: Full-time **Department**: Front Office / Guest Services **About Us**: Sanjeevini Life Care Village is a leading wellness and healthcare destination offering a serene blend of holistic healing, comfort, and care. We are looking for a warm,...
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Guest Relation Executive
2 days ago
Calicut, Kerala, India Kovilakam Residency (P)Ltd Full timeA "Guest Relation Executive" in a hotel is primarily responsible for providing a welcoming and personalized experience to guests upon arrival, addressing their needs and inquiries throughout their stay, handling complaints effectively, and ensuring overall guest satisfaction by promoting the hotel's amenities and local attractions, all while maintaining a...
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Guest Relation Executive
1 week ago
Varkkallai, Kerala, India Skylar seaview Full time ₹ 1,44,000 - ₹ 2,16,000 per yearSkylar Seaview Beach Resort is seeking a dynamic and personable Guest Relationship Executive to join our team. The ideal candidate will be responsible for ensuring a high level of guest satisfaction by maintaining excellent communication with guests and addressing their needs efficiently. This role is crucial in creating a welcoming atmosphere and enhancing...
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Guest Relations Executive
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Paravur , Kochi, Kerala, India Abj Associates Full timePosition: Guest Relations ExecutiveLocation: N. Paravur, KochiSalary: ₹18,000 – ₹20,000 + Attractive Incentive StructureExperience: Minimum 2 YearsQualification: GraduateAbout the RoleWe are seeking a dynamic and customer-focused Guest Relations Executive to join our prestigious convention center. The ideal candidate will be the first point of contact...
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Guest Relation Executive
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Kochi, Kerala, India Chakolas Pavilion - Hotel & Convention Center Full timeJob brief We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and...
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Guest Relations Executive
2 weeks ago
Kochi, Kerala, India Glowyoung Skin Clinic, Kochi Full timeUrgent requirement for Guest Relations Executive in our clinic at Kochi. Qualification : Any Degree / Diploma Experience : Min 1 year in similar field is mandatory Job Responsibility : Client Coordination Salary : Rs. 15000 to Rs. 20000 (Based on experience) Duty time **:10am to 7 pm** Job Location : Edappally, Kochi **Experience in Hotels / Airport /...
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Guest Relation Executive
1 week ago
Calicut, Kerala, India LEENA GROUP HOSPITALITY & LEISURE Full time**GRE DUTIES AND RESPONSIBILITIES**: - Welcome guests during check-in and giving farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivals and departures. - Coordinating and multi-tasking job duties in a busy environment. - Detailed information regarding arrivals and room...
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Guest Relation Executive
3 hours ago
East Fort, Thiruvananthapuram, Kerala, India Hospitality Group,Trivandrum Full time ₹ 18,00,000 - ₹ 45,00,000 per yearWe are looking for a Guest Relation Executive for our newly opening Resto Bar in Trivandrum. Candidate should have relevant experience from hotel, resort or other hospitality industry. Interested candidates may send their resume to Job Type: Full-timePay: ₹15, ₹25,000.00 per monthWork Location: In person
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Guest Relation Associate
2 days ago
Kochi, Kerala, India Marriott International, Inc Full time**Additional Information** **Job Number**24211381 **Job Category**Rooms & Guest Services Operations **Location**Four Points by Sheraton Kochi Infopark, Infopark Kochi Phase 1 Campus, Kochi, Kerala, India, 682042 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and...