
Support Services Administrator
3 days ago
Customer Support Executive (Work from Office)
**Location**: Bhubaneswar
**Salary**:
- **Freshers**: ₹14,500/month
**Work Schedule**:
- **Shift**: 9 hours per day (including breaks)
- **Working Days**: 6 days a week (rotational)
- **Week Off**: Rotational
- **Cab Facility**: Not applicable
**Key Responsibilities**:
- Handle inbound customer calls professionally.
- Resolve customer queries effectively and efficiently.
- Provide accurate and updated information about MakeMyTrip services.
- Ensure customer satisfaction through quality service.
- Document customer interactions appropriately in the system.
**Requirements**:
- Prior BPO experience required (proof of experience mandatory).
- Must possess an experience certificate (for experienced roles).
**Key Skills**:
- Strong verbal communication skills in English and Hindi.
- Good problem-solving abilities and a proactive approach.
- Ability to multitask and handle pressure in a fast-paced environment.
- Customer-centric attitude and willingness to learn.
Pay: ₹14,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Work Location: In person
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