Customer Support Executive

7 days ago

Coimbatore Tamil Nadu, India Sathyam International Pvt.Ltd. Full time

Work within agreed service levels, striving to exceed customer expectations.
- Take ownership of queries and proactively follow through to resolution.
- Ensure all customers’ queries are investigated and resolved; escalate issues if appropriate, to the Team Leader.
- Able to effectively use automated information systems.
- **Should have 3+yrs of experience in relevant field.**:

- Maintain professional working relationships with internal and external customers, and colleagues.
- Adhere to agreed standards of quality and productivity and process all orders/ claims/ queries with a minimum 98% accuracy rate.
- Assist in gathering business requirements and analysis activities to facilitate Continuous Improvement.
- Assist in documenting any requirements information and process maps clearly and to the agreed Standards.
- Update the client on the status of the order. Handle MIS, generate reports.
- Handling Complaints/escalations.
- Sensitization of the client requirements and accordingly prioritizing the activities.
- Work effectively as part of a team to achieve individual, team and organizational objectives, sharing knowledge and skills as appropriate.

**Job Types**: Full-time, Permanent

Pay: ₹400,000.00 - ₹500,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Application Question(s):

- Are you ready to work in Kulathur, Coimbatore?

**Experience**:

- Customer Support: 3 years (preferred)

Work Location: In person

**Speak with the employer**
+91 9047290604

  • Customer Support Executive

    5 days ago

    Teynampet, Chennai, Tamil Nadu, India Industrial Support Services Full time

    Customer Support Executive **Should have Experience in Customer Support / Tele Sales / TeleMarketing** **Minimum 3 Languages Required (Except Tamil)** **Exp : 1 yr - 3 yrs** **Immediate Joining Will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid time off - Provident...

  • Customer Support Executive

    3 days ago

    Guindy, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Looking Customer Support Executive** **Should have good communication skills in Tamil / English / Hindi** **Should have 2 yrs experience in Telesales / Customer Support** **Immediate Joiner will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Life...

  • Customer Support Executive

    23 hours ago

    Coimbatore, Tamil Nadu, India Mobi Full time

    **Department** - Customer Support**Location** - Coimbatore, India**Role** - Customer Support Executive**Experience** - 2-4**Job Type** - Full-Time**Position Overview**: Position Overview: We are seeking a highly motivated and customer-focused individual to join our Fintech Customer Support team As a Customer Support Representative, you will play a crucial...

  • IT Customer Support Executive

    23 hours ago

    Coimbatore, Tamil Nadu, India Bluekode solutions Full time

    We’re looking for a Customer Experience Executive who brings: - Minimum 1+ years of experience in **IT customer experience** or support role. - Proficiency in live chat and ticketing tools to manage and optimize support workflows. - Strong problem-solving skills with a customer-first approach. - Exceptional communication and interpersonal skills to...

  • Customer Support Executive

    23 hours ago

    Karumathampatti, Coimbatore, Tamil Nadu, India HUEPress Full time

    A customer support executive's job description includes: - **Problem-solving**Customer support executives need to be able to identify problems, analyze situations, and find appropriate solutions. They should be resourceful, proactive, and able to think critically. - **Customer satisfaction**Customer support executives are responsible for ensuring customer...

  • Customer Support Executive

    2 weeks ago

    Coimbatore, Tamil Nadu, India PayFX Fintech Solutions Full time

    We are hiring **" Customer Support Executives—Freshers."** **Location : Coimbatore** **Experience : Freshers** **Language : Malayalam (Must)** **Job Summary**: This is a full-time on-site position for a customer support executive in Coimbatore. The Telesales Executive-Education Loan will be in charge of delivering great customer service, ensuring...

  • Customer Support Executive

    6 days ago

    Coimbatore, Tamil Nadu, India OMH HealthEdge Holdings Full time

    Omega Healthcare Management Services Private Limitedtamil NaduPosted On - 10 Oct 2024 - Required Experience - 1 - 3 Years Basic SectionNo. Of Openings 60 Grade 1B Designation CUSTOMER SUPPORT EXECUTIVE Closing Date 24 Oct 2024 - OrganisationalCountry IN State TAMIL NADU City COIMBATORE Location Coimbatore-I - SkillsSkill CUSTOMER...

  • Customer Support Executive

    7 days ago

    Coimbatore, Tamil Nadu, India Zorient solutions Llp Full time

    **Job Summary** In this challenging position as Customer Support Executive, you will be managing the customer support activities for a fast growing European Digital Services Company. **Responsibilities and Duties** - Managing data in excel - KYC Verifications **Required Experience, Skills and Qualifications** - Fluency in English. Additional foreign...

  • Customer Support Executive

    1 week ago

    Coimbatore, Tamil Nadu, India Zorient solutions Llp Full time

    **Job Summary** In this challenging position as Customer Support Executive, you will be managing the customer support activities for a fast growing European Digital Services Company. **Responsibilities and Duties** - Managing data in excel - KYC Verifications **Required Experience, Skills and Qualifications** - Fluency in English. Additional language is...

  • Customer Support Executive

    2 weeks ago

    Coimbatore, Tamil Nadu, India KM BEST MEDICAL WORKS PVT LTD Full time

    Job Description: Work Profile: Customer Support Executive - Service / Installation for Homecare / Hospital segments - Qualification: Basic degree / 12th, Diploma - Place: Coimbatore - Male Only - Fresher or 1 Yr Experience (Service Field) **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental...