
Telemarketer / Customer Support Executive
2 weeks ago
**URGENT HIRING Telemarketer / Customer Relationship Executive:
- **
**Responsibilities:
- **
**Customer Interaction**:
- Handle incoming calls and inquiries from customers in a professional and courteous manner.
- Address customer concerns, resolve issues, and ensure customer satisfaction
**Telecalling**:
- Make outbound calls to potential and existing customers to promote products or services.
- Follow scripted information and communication guidelines to ensure consistency
- Generate leads and set appointments for the sales team.
**Language Proficiency**:
- Communicate effectively in Hindi and English.
- Ensure clear and accurate communication with customers.
**Documentation**:
- Maintain accurate and detailed records of customer interactions and transactions.
- Update customer information in the database
**Product Knowledge & Procedures**:
- Stay informed about company products and services.
- Follow company policies and Telecalling scripts.
**Professionalism**:
- Maintain a positive and professional attitude.
**Qualifications**:
- 1-2 years of Telecalling or customer support experience.
- Proficiency in Hindi and English.
- Strong communication and problem-solving skills.
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
Ability to Commute:
- Tiruppur, Tamil Nadu (required)
Ability to Relocate:
- Tiruppur, Tamil Nadu: Relocate before starting work (required)
Work Location: In person
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