Telemarketer / Customer Support Executive

2 weeks ago

Coimbatore Tamil Nadu, India Mackly Clothing Private Limited Full time

**URGENT HIRING Telemarketer / Customer Relationship Executive:

- **

**Responsibilities:

- **

**Customer Interaction**:

- Handle incoming calls and inquiries from customers in a professional and courteous manner.
- Address customer concerns, resolve issues, and ensure customer satisfaction

**Telecalling**:

- Make outbound calls to potential and existing customers to promote products or services.
- Follow scripted information and communication guidelines to ensure consistency
- Generate leads and set appointments for the sales team.

**Language Proficiency**:

- Communicate effectively in Hindi and English.
- Ensure clear and accurate communication with customers.

**Documentation**:

- Maintain accurate and detailed records of customer interactions and transactions.
- Update customer information in the database

**Product Knowledge & Procedures**:

- Stay informed about company products and services.
- Follow company policies and Telecalling scripts.

**Professionalism**:

- Maintain a positive and professional attitude.

**Qualifications**:

- 1-2 years of Telecalling or customer support experience.
- Proficiency in Hindi and English.
- Strong communication and problem-solving skills.

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Ability to Commute:

- Tiruppur, Tamil Nadu (required)

Ability to Relocate:

- Tiruppur, Tamil Nadu: Relocate before starting work (required)

Work Location: In person

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