customer support executive

2 days ago

Gandhipuram Coimbatore Tamil Nadu, India Queens jewel emporium Full time ₹ 1,50,000 - ₹ 1,80,000 per year

Customer Support Executive (Female Candidates Only) – Queens Jewel Emporium

Location: Coimbatore, Tamil Nadu

Full-Time | On-site

About the Role:

Queens Emporium is looking for a female Customer Support Executive who is based in Coimbatore to handle customer communication and after-sales support for our saree and jewellery divisions. The ideal candidate should have strong communication skills, patience, and a customer-first mindset.

Key Responsibilities:

  • Handle customer inquiries through WhatsApp, Instagram, calls, and emails.
  • Provide product details, order updates, and assistance with exchanges or returns.
  • Coordinate with the dispatch and marketing teams for smooth order processing.
  • Maintain records of customer interactions and feedback.
  • Ensure customer satisfaction through prompt and polite communication.
  • Assist in building positive relationships with repeat and new customers.

Requirements:

  • Female candidates settled in Coimbatore only.
  • Excellent written and verbal communication skills (English & Tamil).
  • Pleasant personality with good interpersonal skills.
  • Basic computer knowledge (Excel, Gmail, social media chat handling).
  • Prior experience in customer support (fashion/jewellery industry preferred).

What We Offer:

  • Competitive salary based on experience.
  • Friendly and supportive work environment.
  • Opportunity to work with a leading luxury brand in fashion and jewellery.

Apply Now:

Send your resume to or WhatsApp

Job Types: Full-time, Permanent

Pay: ₹13, ₹15,000.00 per month

Work Location: In person

Speak with the employer

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