Executive - Guest Relations (Front Office Executive)

2 weeks ago

Hyderabad, India Cushman & Wakefield Full time

**Job Title**

Executive - Guest Relations (Front Office Executive)
**Job Description Summary**

To achieve the timely and efficient delivery of Guest Relations services in support of their business needs in accordance with the Service Levels and Key Performance Indicators set out below.

**Major Responsibilities**:

- Handling the Visitors and Telephone calls.
- Coordinating for FM services for interviews, meetings and common areas.
- Operate the EPABX system.
- To liaise with contractor for any malfunctions detected in EPABX and the system software.
- To take care of visitors to the office premises by receiving and guiding them properly in the manner as set out by FM.
- To continuously update the employees list of telephone numbers and addresses at site.
- To assist FM in organizing VIP visits and important client meetings as instructed.
- To coordinate in getting the visiting cards of the employees printed as per schedule
- . To assist the AFM in data entry and Vendor bill verification work.
- To assist in mail management
- Car/hotel bookings for the Staff.
- Co ordinate with the Security Team for all enable/deactivate the access badges
- To promptly notify help desk/FM about issue observed if any.
- To promptly inform the Help desk/FM about any office equipment if observed having any problem.
- Liaison with telecommunication agencies as and when required or instructed by FM.
- Implementing all C&W procedures as directed by FM at site.
- Assist FM in implementing the EH&S standards at site.
- Maintaining Inter-Departmental contact according to communication guidelines issued by FM.

**Skills Required**:

- Excellent communication skills both orally and in writing
- Excellent interpersonal skills
- Very good presentation skills
- Ability to priorities and plan effectively
- Awareness of different media agendas
- Should be very creativity.

**Qualification**
- Graduation

**Work Experience

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