Telecaller - Travel Industry (B2b)

1 week ago

Gurugram Haryana, India Namo Squad Trips Full time

**Job Title**: Telecaller - Travel Industry (B2B)

**Location**: Gurugram, Haryana
**Industry**: Travel & Tourism
**Employment Type**: Full-Time

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to travel agents, corporate clients, and travel partners for business development and lead generation.
- Respond to inbound inquiries, provide information about travel services, packages, and bookings.
- Maintain and grow strong relationships with B2B clients by offering excellent customer service.
- Understand client needs and offer appropriate travel solutions.
- Achieve monthly targets related to sales and lead conversions.
- Keep records of calls and customer responses using CRM tools.
- Coordinate with internal departments (operations, sales, ticketing) for smooth client servicing.
- Stay updated with travel industry trends, airline deals, and travel regulations.

**Required Skills & Qualifications**:

- Minimum **1 year of experience in the B2B travel industry** as a telecaller or in a related role.
- Excellent **verbal communication skills in English**; knowledge of Hindi is a plus.
- Strong interpersonal and customer service skills.
- Ability to handle pressure and meet targets.
- Good knowledge of travel products such as flights, hotels, packages, and visas.
- Must be **currently located in Gurugram** or willing to relocate.

**Preferred Qualifications**:

- Experience working with travel agencies or tour operators in a sales or telecalling capacity.
- Knowledge of GDS systems (Amadeus, Galileo, etc.) is an advantage.

**Salary**: Competitive, based on experience + Incentives
**Job Timing**: Full-Time (Monday to Saturday)

**To Apply**:
**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹17,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- b2b: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

**Location**:

- Gurugram, Haryana (required)

Work Location: In person

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