
Customer Relationship Executive
2 weeks ago
Roles & Responsibilities:
- A typical CRM role at Manager/Sr Manager level. Handles large teams, in both voice and web/mail/chat processes. Ensures High NPE and CSAT scores, Average call handling and web based revert TAT mínimal. Hands on with managing three formats of Diallers. SOP and SLA MGT- Doubling up as a trainer
- At least 1+ years of experience
- Trained on the Quality Aspects
- Worked and turned around on the CSAT survey workable areas.
Pay: ₹28,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location: In person
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