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Customer Relationship Executive

2 weeks ago

Gurugram Haryana, India Veg Ease Full time

Job description

Listen attentively to customer inquiries, complaints, and feedback.

Provide accurate and timely responses to customer inquiries, resolving issues efficiently and effectively.

Build rapport with clients and establish a strong understanding of their needs and preferences.

Educate customers on the features and benefits of our offerings to maximize their utilization and satisfaction.

Follow up with clients to ensure that their concerns have been addressed satisfactorily and that they are pleased with the resolution.

Cultivate strong, trusting relationships with clients, serving as their primary point of contact within the organization.

Proactively reach out to customers to check in on their satisfaction and identify any emerging needs or opportunities.

Anticipate potential issues or challenges and take proactive steps to mitigate them.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Morning shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9311841816