Telesales Executive

6 days ago

Noida Uttar Pradesh, India Smaaash Entertainment Pvt. Ltd Full time

**Job Title**: Reactive Sales Executive - Noida (Delhi NCR)

**Location**: Noida, Delhi NCR
**Salary**: ₹15,000 - ₹18,000 per month (based on interview performance)
**Shift Timing**: 11:00 AM - 8:00 PM
**Working Days**: 6 Days a Week (1 Rotational Off)
**Joining**: Immediate or within 15 days

**About the Role**

We are hiring a motivated and energetic **Reactive Sales Executive** to manage inbound leads and bookings for birthday parties, group events, and corporate gatherings at our entertainment center in Noida.

The role involves responding to inquiries, converting leads into confirmed sales, and ensuring a smooth guest experience through coordination with internal teams.

**Key Responsibilities**
- Handle inbound calls, website inquiries, and walk-in customers.
- Convert leads into confirmed bookings for events, parties, and corporate bookings.
- Maintain CRM entries, lead logs, and timely follow-ups.
- Upsell food, beverage, and gaming add-ons to maximize revenue.
- Coordinate with operations, F&B, and events teams for flawless execution.
- Prepare daily and weekly sales reports with pipeline updates.
- Ensure high guest satisfaction through timely communication and support.

**Performance Goals**
- Respond promptly to every lead or inquiry.
- Achieve and exceed monthly sales targets.
- Upsell products and services effectively.
- Maintain 90%+ guest satisfaction rate.
- Freshers with strong English communication skills can apply.
- 6-12 months of experience in **telesales, hospitality, events, or QSR industry** preferred.
- Strong interpersonal, negotiation, and coordination skills.
- Comfortable working on weekends, public holidays, and rotational shifts.
- Basic computer knowledge (MS Excel, CRM tools).
- Target-driven, confident, and customer-oriented attitude.

**Why Join Us**
- Fixed salary + incentive-based performance rewards.
- Opportunity to work in a fast-paced, fun, and engaging environment.
- Growth and learning opportunities in the hospitality and events industry.

**How to Apply**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

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