Chat Support Representative

4 days ago


Bengaluru Karnataka, India Excelr Edtech Pvt Ltd Full time

Chat services are provided via webchat and include inbound and/or outbound.

Responsibilities:

- Communicate with our visitors/ customers via web chat & also inbound calls to help find the details they are enquiring about and resolve the issues being faced.
- Thoroughly and efficiently gather customer information,
- Access the company's internal system and enter the customer information to send it to respective team members.

**Job Requirements**:
Graduate - Any degree of Any Streams
- 1 to 2 years of customer service (voice /non-voice)
- Excellent verbal and written English communications skills
- Experience in Customer Service - chat.
- Flexible to work in Rotational Shifts and Rotational week off'

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Work Location: In person



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