Customer Support Executive

1 day ago


Bengaluru Karnataka, India Talentpull and Infrastructure Pvt. Ltd Full time

We’re Hiring for Customer Support Executive(Chat Process)

Location: Venkata Reddy Layout, Bangalore

Experience: 1-3 Years (Chat Process)

Education: 12th Pass to Postgraduate

Gender: Male & Female

Age Limit: Up to 30 Years

Industry: Diagnostics / Lab Services / Customer Support

Are you a great communicator who loves helping people and solving problems through written communication?Join our team as a Customer Chat Support Executive and be the trusted support voice (and text) for customers after they book diagnostic services.

Key Responsibilities:
Handle real-time customer queries via chat

Assist with test details, order updates & booking queries

Escalate complex issues where necessary

Communicate clearly and professionally

Log all chats & updates in CRM

Ensure timely follow-ups and customer satisfaction

**Requirements**:
Strong written communication skills

Familiarity with CRM/chat tools

Calm, empathetic & multitasking ability

Experience in chat support or healthcare is a plus

CTC Structure: Fixed: Up to ₹4.00 LPA

Variable: Up to ₹70,000 per annum

Total Potential CTC: ₹4.70 LPA

Pay: ₹11,832.99 - ₹29,060.34 per month

**Experience**:

- Diagnostics / Lab Services / Customer Support: 1 year (preferred)

Work Location: In person



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