Front Office Executive
1 day ago
**Job Title**: Front Office Associate / Front Desk Executive
**Department**: Front Office
**Reports To**: Duty Manager
**Location**: Chennai
**Employment Type**: Full-time
**Job Summary**:
The Front Office Associate is the face of the hotel, responsible for delivering exceptional guest service from check-in through check-out and ensuring a memorable experience for all guests. This role involves managing reservations, handling guest queries, and coordinating with internal departments for smooth operations.
**Key Responsibilities**:
- Welcome and greet guests warmly and professionally.
- Handle guest check-ins and check-outs efficiently, following hotel procedures.
- Manage room bookings and reservations using the hotel’s property management system (PMS).
- Respond to guest queries, requests, and complaints in a timely and courteous manner.
- Provide concierge services including local recommendations, transportation arrangements, and travel assistance.
- Maintain accurate records of guest information and payments.
- Coordinate with housekeeping and other departments to ensure room readiness and service quality.
- Ensure the lobby and front desk area are always clean and presentable.
- Follow all safety, hygiene, and security procedures.
- Upsell rooms and promote hotel services to maximize revenue.
- Maintain guest confidentiality and adhere to data protection regulations.
**Requirements**:
- High School Diploma or Bachelor's degree in Hospitality or related field.
- Prior experience in a hotel front desk or customer service role preferred.
- Familiarity with PMS systems like Opera, IDS, or Cloudbeds is an advantage.
- Strong communication and interpersonal skills.
- Fluency in English; additional languages are a plus.
- Presentable appearance and professional demeanor.
- Flexibility to work in shifts, including weekends and holidays.
**Key Skills**:
- Customer service excellence
- Multitasking and time management
- Problem-solving and conflict resolution
- Tech-savvy and adaptable to systems
- Team collaboration
**Job Types**: Full-time, Permanent
Pay: ₹13,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Work Location: In person
-
Front Office Associate
2 weeks ago
Injambakkam, Chennai, Tamil Nadu, India VGP Golden Beach Resort Full time**Job Title**: Front Office Associate / Front Desk Executive **Department**: Front Office **Reports To**: Duty Manager **Location**: Chennai **Employment Type**: Full-time **Job Summary**: The Front Office Associate is the face of the hotel, responsible for delivering exceptional guest service from check-in through check-out and ensuring a memorable...
-
Front Office Associate
2 weeks ago
Injambakkam, Chennai, Tamil Nadu, India DJ Lifestyle and Fitness Studio Full time**Job Title**: Female Front Office Manager **Location**: DJ LIFESTYLE AND FITNESS STUDIO, Akkarai, ECR Road Chennai **Job Type**: Full-Time **Salary**: Competitive, based on experience DJ Lifestyle and Fitness Studio is seeking an enthusiastic, organized, and friendly **Female Front Office Manager** to oversee our front desk operations and ensure our...
-
Front Office Executive
2 weeks ago
Anna Salai, Chennai, Tamil Nadu, India Spacelance Office Solutions Pvt. Ltd. Full timeWe are looking for a suitable **SUITABLE CANDIDATE** as **Front** **Office /Customer Relations** for our office in Spencer Plaza, Mount Road, Chennai **ONLY LOCAL CANDIDATES FROM CHENNAI NEEDS TO APPY ** Your job includes: - Serve Front Office, Collect postages / couriers etc. - Handle Operations - Deal with Walk-in Customers - Reporting, daily status...
-
Front Office Executive
2 weeks ago
Chennai, Tamil Nadu, India Placenet Full timePosition - Front Office Executive This is for a leading college in ECR,Chennai. Experience - 1+ Years of experience in Front office,guest relation and reception management. Both oral and written communication skills are outstanding for this role. Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: - Day shift Work Location: In person
-
Front Office Executive
1 day ago
Chennai, Tamil Nadu, India Ilara Hotel & Spa Full time**Job Title**: Front Office Executive **Location**: CHENNAI **Reports to**: Front Office Manager / General Manager **Job Summary** The Front Office Executive is the first point of contact for all guests and plays a vital role in delivering a warm, welcoming, and memorable experience. This role involves handling reservations, guest check-ins and...
-
Front Office Executive
5 days ago
Chennai, Tamil Nadu, India Kings Cornerstone International College Full time**Job Summary**: As a Front Office Executive at our college, you will play a pivotal role in creating a positive and welcoming atmosphere for all visitors, prospective students, and stakeholders. This multifaceted position involves managing guest interactions, providing information, and ensuring a seamless experience at the college front desk. Your...
-
Front Office Executive
2 weeks ago
Chennai, Tamil Nadu, India espaandsalon Full timeFront Office Executive Job Description 1. Responsible for handling front office and client relations activities. 2. Answering all incoming calls and redirecting as relevant. 3. Assisting clients during the office space visit 4. Handle client queries & address complaints politely. 5. Greeting Visitors & Resolving queries 6. Handling calls and maintain...
-
Front Office Executive
6 days ago
Chennai, Tamil Nadu, India espaandsalon Full timeFront Office Executive Job Description 1. Responsible for handling front office and client relations activities. 2. Answering all incoming calls and redirecting as relevant. 3. Assisting clients during the office space visit 4. Handle client queries & address complaints politely. 5. Greeting Visitors & Resolving queries 6. Handling calls and maintain...
-
Front Office Executive
6 days ago
Velachery, Chennai, Tamil Nadu, India Dr Ahameds Apple LLP Full timeWe are seeking a highly skilled and compassionate Front Office Executive to join our hospital's team. As a Front Office Executive, you will be the first point of contact for patients, patient's families, and visitors and ensuring the smooth operation of our front office. Key Responsibilities: 1. Patient Registration: Register patients, collect patient...
-
Front Office Executive
5 days ago
Chennai, Tamil Nadu, India Sindoori Management Solution Full time**Job Summary**: The Front Office Executive serves as the first point of contact for visitors, clients, and employees. This role is responsible for managing the reception area, handling incoming calls, visitor management, and coordinating front-desk activities to ensure a smooth and professional experience. **Key Responsibilities**: - Greet and welcome...