Front Office Executive
2 days ago
**Job Summary**:
The Front Office Executive serves as the first point of contact for visitors, clients, and employees. This role is responsible for managing the reception area, handling incoming calls, visitor management, and coordinating front-desk activities to ensure a smooth and professional experience.
**Key Responsibilities**:
- Greet and welcome guests, clients, and visitors with a professional and friendly attitude.
- Answer and direct incoming phone calls to appropriate staff or departments.
- Maintain the reception area in a clean and orderly condition.
- Manage visitor logs, issue visitor passes, and ensure proper security protocols are followed.
- Handle incoming and outgoing mail, courier services, and document distribution.
- Schedule and coordinate appointments, meetings, and conference room bookings.
- Assist in administrative and clerical tasks like filing, photocopying, and data entry.
- Maintain an updated contact directory of staff and key external contacts.
- Coordinate with housekeeping and maintenance staff to ensure front office upkeep.
- Handle general inquiries and provide basic information about the organization.
- Support HR/admin teams with tasks like ID card issuance, travel arrangements, etc.
**Key Skills and Competencies**:
- Excellent communication and interpersonal skills
- Presentable with a professional attitude
- Multitasking and time-management skills
- Proficiency in MS Office (Word, Excel, Outlook)
- Ability to handle stressful situations calmly and efficiently
- Strong organizational and problem-solving skills
**Qualifications**:
- Graduate in any discipline
- 1-3 years of experience in a similar front office or receptionist role
- Knowledge of administrative and clerical procedures preferred
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 3 years (preferred)
Work Location: In person
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