Front Office Executive

1 day ago


Chennai Tamil Nadu, India Kings Cornerstone International College Full time

**Job Summary**:
As a Front Office Executive at our college, you will play a pivotal role in creating a positive and welcoming atmosphere for all visitors, prospective students, and stakeholders. This multifaceted position involves managing guest interactions, providing information, and ensuring a seamless experience at the college front desk. Your responsibilities will extend to guiding prospective students through our pathway programs and supporting the admissions process.

**Key Responsibilities**:
1. Guest Interaction:

- Greet and assist visitors, students, and parents courteously.
- Handle inquiries and provide accurate information about the college programs, services, and admission procedures.

2. Front Office Operations:

- Maintain an organised and tidy front office area.

3. Customer Service:

- Address and resolve guest concerns or issues promptly, ensuring a positive experience.
- Collect and analyse feedback to continually improve the quality of guest interactions.

4. Collaboration:

- Work closely with other departments, including Admissions, Student Services, and Administration, to facilitate effective communication and cooperation.

**Requirements**:
**Requirements**:

- Higher Secondary School/Diploma,
- Proven experience in customer service or a similar role.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficient in using office software and equipment.
- A positive and welcoming attitude.



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