Customer Service Representative

2 days ago


Remote, India Turtle Finance Full time

**Responsibilities**:

- Managing day-to-day operations for Turtle - Scheduling calls between clients and advisors, managing trackers, etc.
- Attending to issues faced during the client's lifecycle; addressing member complaints in a compassionate and patient manner
- Resolve both routine and complex inquiries thoroughly and expeditiously, escalating to appropriate teams and individuals as required
- Collaborating with the rest of the team on a new member-centric initiative
- Proactively review the user journey, find and work upon areas of improvement
- Guiding members through their journey with Turtle from onboarding to managing their financial wellness membership
- Educating members on our tools and features to enhance adoption and retention
- Strive to achieve high member satisfaction by going above and beyond and delivering a ‘WOW’ member experience every time

**Qualification & Skills**:

- 1-3 years of experience in operations, customer success/service role in a financial services organisation
- Passionate about solving personal finance-related problems
- Excellent written and verbal communication skills and a strong command of the English language
- Collaborative and result-oriented
- Structured approach to thinking and execution
- Strong sense of service orientation and solution-driven approach

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹25,000.00 per month

Schedule:

- Rotational shift

Work Location: Remote

Expected Start Date: 15/07/2025



  • Remote, India Ayu Mantra Full time

    We are hiring a customer service representative to manage customer queries and complaints. If you're dedicated and ambitious, AyuMantra is an excellent place to grow your career. Don't hesitate to apply. Customer service employment can be demanding and even exhausting at times. Each Customer Care Representative is required to learn quickly, navigate various...


  • Remote, India GeBBS Consulting Full time

    **JOB POSTED ON**: **13/12/2021** **JOB POSTED ON**: **Full Time** **EXPERIENCE RANGE**: **Entry Level** **Job description**: GeBBS Healthcare Solutions, an industry leader in Health Information Management (HIM) and Revenue Cycle Management (RCM) solutions, is seeking highly motivated individuals with a passion for excellence & collaboration, for careers...


  • Remote, India Kabru consulting Full time

    **THIS IS A WORK FROM HOME JOB FOR A FEMALE CUSTOMER SERVICE REPRESENTATIVE ONLY, AS THE TEAM CURRENTLY CONSISTS OF FEMALE STAFF. THIS IS AN IMMEDIATE REQUIREMENT** **Position**: Customer Service Representative **Work Type**: Remote (Work from Home) **Shift Basis**: Morning, Afternoon, or Night (as per roster) **Schedule**: 5 days a week - **You will be...


  • Remote, India Medicos Hub Full time

    Responsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer...


  • Remote, India GO2 Full time

    We are looking for passionate people with strong English speaking and writing skills. In your initial interviews, there will be an emphasis on the Customer Service Representative role. **Job Description**: - Will do data entry tasks such as support ticketing and order fulfillment, etc Requirements/Skills: - Updated resume with employment dates (Months...


  • Remote, India Apix Event Services Full time

    **Job Overview** We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your primary responsibility will be to assist customers with inquiries, resolve issues, and ensure a positive experience with our...


  • Remote, India DFJ LLC Full time

    We are looking for a Customer Service Representative to provide administrative support to our team while working remotely. Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision. **Responsibilities**: - Schedule meetings - Place orders - Manage a contact list - Prepare customer spreadsheets...


  • Remote, India Vocally Full time

    At Zappy, we support innovation by discovering faster, better, and more productive ways to conduct business. We are a startup factory! And are on a mission to fundamentally add value to the business community by creating tech-driven alternatives that improve their operations. We build start-ups that help businesses solve existing constraints and address the...


  • Remote, India Futwork Full time

    Job Description for **Customer Support Representative**: **Job Title - Customer Support Representativ**e Reports To - Team Leader Skills Required - TeleCaller/ Client Servicing Company Domain - FinTech Roles and Responsibilities - Call our potential customers who have raised queries and engage with them. - Post Engagement, resolve their queries. - Respond...


  • Remote, India Rugsville Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    About usWe are professional, agile and innovative.Our work environment includes:Modern office settingWork-from-home daysGrowth opportunitiesA Customer Service Associate is responsible for assisting customers by providing product and service information, resolving issues, and ensuring a high level of customer satisfaction. The role requires excellent...