Customer Service Representative
6 hours ago
**JOB POSTED ON**:
**13/12/2021**
**JOB POSTED ON**:
**Full Time**
**EXPERIENCE RANGE**:
**Entry Level**
**Job description**:
GeBBS Healthcare Solutions, an industry leader in Health Information Management (HIM) and Revenue Cycle Management (RCM) solutions, is seeking highly motivated individuals with a passion for excellence & collaboration, for careers in the healthcare industry.
Job Title: Customer Service Representative
Position Overview:
GeBBS Healthcare Solutions is adding Customer Service Representatives to join our team In this role, you will play a key part in making a positive impact on members’ lives by acting as a first point of contact for questions about our products and service offerings. As a CSR, you will work diligently to resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations in order to ensure consistency of scheduling, modifying, and canceling customer reservations. In this role, you will have the opportunity to speak with members on a daily basis and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.
This is a remote role and will commence immediately
Essential
**Responsibilities**:
- Receives and documents customer concerns while ensuring all relevant information is correct
Handle 100+ calls per day
Ensure accurate trip data is logged
Refers unresolved customer grievances to designated department for further investigation and resolution
Communicates professionally and effectively with clients and GeBBS corporate staff
- Minimum Qualifications and RequirementsHigh School Graduate or General Education Degree
6+ months contact center experience or customer service experience with heavy phone volume and data entry preferred
Must have excellent time management skills, be highly organized, self-motivated, and be able to work under strict timelines with mínimal day-to-day supervision
Demonstrate ability to manage multiple tasks effectively, remain flexible, and be able to adapt to shifting priorities; Maintain a high level of productivity and confidentiality
Excellent customer service, sales, problem solving skills and attention to detail
Strong knowledge of Microsoft Office Suite
Possess excellent written, verbal, and interpersonal communication skills
- GeBBS is an equal opportunity employer and believes in creating a supportive and diverse workplace. We want to have the best available people in every job. Therefore, the Company does not discriminate, and does not permit its employees to discriminate.
-
Customer Service Representative
1 week ago
Remote, India Ayu Mantra Full timeWe are hiring a customer service representative to manage customer queries and complaints. If you're dedicated and ambitious, AyuMantra is an excellent place to grow your career. Don't hesitate to apply. Customer service employment can be demanding and even exhausting at times. Each Customer Care Representative is required to learn quickly, navigate various...
-
Customer Service Representative
4 days ago
Remote, India Kabru consulting Full time**THIS IS A WORK FROM HOME JOB FOR A FEMALE CUSTOMER SERVICE REPRESENTATIVE ONLY, AS THE TEAM CURRENTLY CONSISTS OF FEMALE STAFF. THIS IS AN IMMEDIATE REQUIREMENT** **Position**: Customer Service Representative **Work Type**: Remote (Work from Home) **Shift Basis**: Morning, Afternoon, or Night (as per roster) **Schedule**: 5 days a week - **You will be...
-
Customer Service Representative
6 hours ago
Remote, India Medicos Hub Full timeResponsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer...
-
Customer Service Representative Wfh
1 week ago
Remote, India GO2 Full timeWe are looking for passionate people with strong English speaking and writing skills. In your initial interviews, there will be an emphasis on the Customer Service Representative role. **Job Description**: - Will do data entry tasks such as support ticketing and order fulfillment, etc Requirements/Skills: - Updated resume with employment dates (Months...
-
Customer Service Representative
7 days ago
Remote, India Apix Event Services Full time**Job Overview** We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your primary responsibility will be to assist customers with inquiries, resolve issues, and ensure a positive experience with our...
-
Customer Service Representative
7 days ago
Remote, India DFJ LLC Full timeWe are looking for a Customer Service Representative to provide administrative support to our team while working remotely. Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision. **Responsibilities**: - Schedule meetings - Place orders - Manage a contact list - Prepare customer spreadsheets...
-
Customer Service Representative
2 days ago
Remote, India Vocally Full timeAt Zappy, we support innovation by discovering faster, better, and more productive ways to conduct business. We are a startup factory! And are on a mission to fundamentally add value to the business community by creating tech-driven alternatives that improve their operations. We build start-ups that help businesses solve existing constraints and address the...
-
Customer Service Representative
2 days ago
Remote, India Futwork Full timeJob Description for **Customer Support Representative**: **Job Title - Customer Support Representativ**e Reports To - Team Leader Skills Required - TeleCaller/ Client Servicing Company Domain - FinTech Roles and Responsibilities - Call our potential customers who have raised queries and engage with them. - Post Engagement, resolve their queries. - Respond...
-
Customer Service Representative
5 days ago
Remote, India Rugsville Full time ₹ 2,40,000 - ₹ 7,20,000 per yearAbout usWe are professional, agile and innovative.Our work environment includes:Modern office settingWork-from-home daysGrowth opportunitiesA Customer Service Associate is responsible for assisting customers by providing product and service information, resolving issues, and ensuring a high level of customer satisfaction. The role requires excellent...
-
Customer Service Representative
1 week ago
Remote, India Futwork Full time**Roles and Responsibilities -** - Call our potential customers who have raised queries and engage with them. - Post Engagement, resolve their queries. - Respond quickly to assigned leads. - Work on the lines of highest ethical and moral standards and as set by the company **Input Metrics/Daily Target** - 9 Hours Shift with a minimum of 4 hours of...