
Sales & Customer Support Executive
2 days ago
**Company description**
Prad4x4, a unit of Prad Automotive is an ISO 9001:2015 certified company, is a renowned name in the hard core off-road/expedition equipment sector in India. Prad4x4 products are designed, tested and manufactured in one of the biggest industrial hubs in Asia, and used and abused by hard core off-roaders nation-wide. The full line of Prad4x4 products are designed to provide unmatched protection to the off-road vehicles and its occupants, while also looking great. From CNC laser cutting, CNC bending and tube notching to high pressure die-forming and precision brake-forming, Prad4x4 products are made to handle whatever the trail can throw at you.
**Job description**
- Any graduate degree.
- Basic excel skills.
- Excellent spoken and written communication skills (English, Hindi & Kannada).
- Must handle pan India customer enquiries via phone calls, WhatsApp chats, Instagram DMs etc.
- Assist B2C customers with product related queries (send prices / share catalogues).
- Work with cross functional teams for B2B and customization enquiries.
- Coordination with Production and dispatch teams to ensure TATs are maintained.
- Follow up with B2C customers for pending payments.
- Contact customers for shipment delays / updates / reviews after completion of order.
Pay: ₹192,000.00 - ₹216,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Morning shift
**Education**:
- Bachelor's (required)
**Location**:
- Bengaluru, Karnataka (required)
Application Deadline: 08/03/2025
Expected Start Date: 17/03/2025
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