
Customer Support Executive
15 hours ago
We are looking for a Customer Support Executive to assist our customers with technical problems when using our products and services.
**Responsibilities**
- Identify customer needs and help customers use specific features
- Analyse and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share it with our Product, Sales, and Marketing teams
**Requirements and skills**
- Experience as a Customer Support Executive or similar CS role
- Familiarity with our industry is a plus
- Experience using help desk software and remote support tools
- Understanding of how CRM systems work
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
Pay: ₹15,024.81 - ₹30,096.97 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
-
International Voice/ Nonvoice Support
3 days ago
Bellandur, Bengaluru, Karnataka, India Customer support services Full time**Job Title: International Customer Support Specialist (Chat & Voice)** **Job Summary**: **Key Responsibilities**: - **Problem Resolution**: Diagnose and troubleshoot a wide range of customer problems, including technical issues, billing inquiries, product questions, and service-related concerns. - **Product Knowledge**: Develop and maintain a deep...
-
Customer Care Executive
15 hours ago
Bengaluru, Karnataka, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time**Hiring Immediate Joiners** **Key Responsibilities**: - Manage customer interactions efficiently across various processes such as FKBO, Berger, PhonePe, Acer, and more. - Deliver excellent customer service in English and additional languages as required by the process. - Work in rotational shifts, adhering to the scheduled hours and rotational offs. -...
-
Customer Support
3 days ago
Bengaluru, Karnataka, India Child Support Foundation Full timeCompany Name: - Startek Ageis BPO Process: - Phone Pe(Voice ) Qualification: - Graduates Languages: - English and Hindi Experinece: - 0-1 Years of Exerinece in BPO Shifts: - Rotational Shift Female: - 7AM - 8PM Male: - 7AM - 12AM Salary: - 23,000/- CTC + Quarterly Bonus 3,894 Location: - Shivaji Nagar Pay: ₹23,000.00 per...
-
Customer Support
4 days ago
Bengaluru, Karnataka, India Child Support Foundation Full timeCompany Name: - ONE POINT ONE SOLUTIONS Languages: - English + Hindi Qualification: - Graduation manadatory Salary: - 35K + Incentives Experience: - only in B2B Sales Working Days: - 6 Days of Working (Sunday fixed holiday) Timings: - 9:00 Am - 6:00 PM Location: - Near Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...
-
Customer Support Executive
3 days ago
Bengaluru, Karnataka, India BzConsultant Full timeProfile - Customer Support Executive Salary - ₹25.0 K to ₹30.0 K Experience - 1 yr to 3 yrs of experience as **Telesales / Telemarketing** mandatory Age - 20 - 32 yrs Location - BTM Layout, Bengaluru **Job Description**: 1) Customer Support Executive 2) Need to resolve customer queries Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: - Day...
-
Customer Support Executive
4 days ago
Bengaluru, Karnataka, India Foiwe Info Global Solutions Full timeFoiwe Info Global Solutions is a leading IT & ITES organization specializing in Content Moderation, Social Media Management, Machine Learning, Consulting, and IT Support and Services. Our team of professionals ensures value delivery through structured methodologies, industry best practices, and excellent leadership skills. Role Description This is a...
-
Customer Support Executive
4 days ago
Bengaluru, Karnataka, India Triedge Solutions Full time**Job Title**: Customer Support Executive **Location**: Bangalore **Job description** Hello we are hiring for #Voice_Process Position : Customer Support Executive Negotiating with customers to recover outstanding dues. Monitoring the progress of payment recovery and reporting to management Experience : Freshers & Experienced (immediate...
-
Customer Support Executive
3 days ago
Bengaluru, Karnataka, India Orbitouch Outsourcing Private Limited Full time**Urgent Hiring || Customer Support Executive || Bangalore** Profile: - Customer Support Executive Experience: - Min 2 Years CTC: - Upto 3 LPA (Depend on the interview) Location: - Bangalore Working Days: - 6 Days **Key Responsibilities**: - Issue Resolution: Investigating and resolving customer complaints or problems, which may involve...
-
Customer Support Executive
4 days ago
Bengaluru, Karnataka, India Baypure Lifestyle Private Limited Full time**Job Title**:Customer Support Executive (Multilingual) **Company**:Deconstruct **Location**:HSR Layout **Shift Timing**:10:00 AM - 7:00 PM **Week Off**:Rotational **Job Type**:Full-Time **About Deconstruct**: Deconstruct is a dynamic and fast-growing brand committed to delivering high-quality skincare solutions rooted in transparency and science. We...
-
Customer Support Representative
4 days ago
Bengaluru, Karnataka, India Child Support Foundation Full timeResponsible to handle the queries and complaints from Flipkart customers on inbound calls. - Provide information including Delivery time and other queries related to the product. - Fulfill invoice requests on purchased products. - Should have a minimum of 1 Year experience in BPO. - Should be proficient in spoken English and Hindi. Pay: ₹15,000.00 -...