Customer Support Executive

12 hours ago

Basavanagudi Bengaluru Karnataka, India Beaute Lah Products Pvt Ltd Full time

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

**Customer Support Executive Responsibilities**:
Managing a team of representatives offering customer support.

Overseeing the customer service process.

Resolving customer complaints brought to your attention.

Creating policies and procedures.

Planning the training and standardization of service delivery.

Selecting and hiring new staff.

Monitoring the work of individual representatives and of the team.

Conducting quality assurance surveys with customers and providing feedback to the staff.

Possessing excellent product knowledge to enhance customer support.

Maintaining a pleasant working environment for your team.

**Customer Support Executive Requirements**:
A bachelor’s degree in administration or a related field.

A minimum of 1-3 years experience.

Excellent interpersonal and written and oral communication skills.

Ability to lead a team.

Knowledge of CRM systems.

Computer skills.

Knowledge of mediation and conflict resolution techniques is preferable.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Basavanagudi, Bengaluru - 560004, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 3 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 8105988667

  • Customer Care Executive

    2 weeks ago

    Bengaluru, India Customer Care Executive Full time

    Managing incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to ensure that appropriate actions are taken on customer...

  • Customer Support

    2 weeks ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: - Altruist Technology Private Limited Process: - Ezeetap HQ Role: - Customer Support Qualification: - Degree Mandatory Language: - English and Hindi Experience: - 1 Years of Experience in Customer Support Salary: - 23KCTC Location: - Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...

  • Customer Care Executive

    2 days ago

    Bengaluru, Karnataka, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time

    **Hiring Immediate Joiners** **Key Responsibilities**: - Manage customer interactions efficiently across various processes such as FKBO, Berger, PhonePe, Acer, and more. - Deliver excellent customer service in English and additional languages as required by the process. - Work in rotational shifts, adhering to the scheduled hours and rotational offs. -...

  • Customer Support Associate

    2 weeks ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    1. **Job Title: International Customer support** 2. Quantification - PUC and Graduate (Bangalore University) 3. Pay Grade: 18K -32K take home 4. Shift Timing: Rotation shift 5. Free Transportation within 20Km 6. Language: Excellent English + Any Regional languages 7. Working days: 5 Days working 2 rotational week off. 8. Benefits: Cab for within 20 Km 9. 3...

  • Customer Support Executive

    2 days ago

    JP Nagar, Bengaluru, Karnataka, India Child Support Foundation Full time

    **Hiring for Voice Process** Minimum qualification - Graduate Minimum experience - 0-1 yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8 LPA to 3.5 LPA Job Location - Shivajinagar, Bangalore **Job Types**: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹25,000.00 per month **Benefits**: - Paid sick time - Paid...

  • Customer Support Executive

    2 weeks ago

    Bengaluru, India Child Support Foundation Full time

    Hindi is mandatory - Initiating calls with potential customers over the phone. - Asking questions to engage customers and keep the conversation going. - Listening to the customers' needs to generate repeat sales. - Gathering and documenting customer information, payment methods, purchases, and reactions to products. - Keeping up to date on all products and...

  • Customer Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India Rapsys Technologies Full time

    **We’re Hiring: Customer Support Executive!** **Location**: Bangalore - **Work Mode**: Work From Office **Role**: Customer Support Executive Salary - 10k to 18k **What You’ll Do**: Resolve customer issues and complaints promptly Maintain accurate records of customer interactions Collaborate with internal teams to ensure customer satisfaction Follow...

  • Customer Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India Rapsys Technologies Full time

    **Pay**: ₹10,000.00 - ₹15,000.00 per month Job description: **About the Role** We are looking for enthusiastic and detail-oriented **Customer Support Executives** to join our growing team. This role requires strong written communication skills, fast and accurate typing ability, and a willingness to provide excellent customer service. If you are a...

  • Customer Support Executive

    6 days ago

    Bengaluru, Karnataka, India Triedge Solutions Full time

    **Job Title**: Customer Support Executive **Location**: Bangalore **Job description** Hello we are hiring for #Voice_Process Position : Customer Support Executive Negotiating with customers to recover outstanding dues. Monitoring the progress of payment recovery and reporting to management Experience : Freshers & Experienced (immediate...

  • Customer Service Executive

    4 days ago

    Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full time

    Hi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...