Customer Support Executive

5 days ago


Kilpauk Chennai Tamil Nadu, India Fully Filmy LLP Pvt Ltd Full time

Customer Support
- We are looking for a motivated and friendly Customer Service Associate to join our team As a Customer Service Associate, you will be responsible for supporting all customers in a professional manner, including assisting customers with emergency or unexpected situations.
- Duties and responsibilities
- Assisting customers with emergency problems or unexpected situations
- Providing solutions for customer problems
- Ensuring customer issues are resolved in a timely manner
- Developing and maintaining customer relationships
- Maintaining records of customer interactions
- Providing overall great customer experience

*
- Qualifications

*
- Minimum of 2 years of experience in customer service
- Proficiency in MS Office
- Excellent customer service skills
- Excellent verbal and written communication skills
- Ability to handle difficult customer situations
- Strong time management skills
- Ability to work in a fast-paced environment
- Excellent multitasking skills
- Ability to work well in a team environment
- Ability to work independently

**Salary**: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Kilpauk, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)



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