Customer Support Executive

**Job Title**: Customer Support Executive **Summary**: **Roles & Responsibilities**: - Resolve issues and complaints effectively, ensuring high customer satisfaction. - Provide clear product information and guidance to customers. - Maintain accurate logs of customer interactions and transactions. - Use **AI-powered tools, chatbots, and smart suggestions**...

**Full job description** Experience: 1-2 years in customer support or a similar role. **Customer Interaction**: - Address customer complaints and provide appropriate solutions within the designated timelines. - Follow up to ensure resolution and maintain high levels of customer satisfaction. **Documentation**: - Document and summarize customer...

**Job Title**: Customer Support Executive **Location**: Surat **Education Requirement**: Bachelor’s Degree **Salary Range**: ₹25,001 to ₹30,000 per month **Experience Required**: 2-3 Years **Gender Preference**: Female As a **Customer Support Executive**, you will be responsible for providing excellent customer service and ensuring customer...

The **Customer Support Executive** will be responsible for managing **incoming queries via messages** across multiple platforms, providing timely responses, resolving student doubts, and assisting with course enrollments. This role requires **quick response handling, excellent communication skills, and a student-first approach** to ensure a seamless support...

**Organizational Overview**: - Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. - With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with...

**Summary**: **Roles & Responsibilities**: - Resolve issues and complaints effectively, ensuring high customer satisfaction. - Provide clear product information and guidance to customers. - Maintain accurate logs of customer interactions and transactions. - Use **AI-powered tools, chatbots, and smart suggestions** to improve response speed and accuracy. -...

Exp:Fresher We are looking for Customer Support Executive with excellent written English communication skills. As a Customer Support Executive, you will be responsible for providing exceptional customer service and support through various communication channels. This role requires flexibility to work in shifts, including weekends and holidays, to ensure...

**Organizational Overview**: - Yanolja Cloud Solution Pvt. Ltd. (YCS), is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. - With more than 480+ Team members and 20+ years of experience, YCS currently has 40,000+ customers in over 170 countries, with 50+ supported languages in...

**Organizational Overview**: - Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. - With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with...

Strong problem-solving skills. Fluent in English, both verbal and written. Exceptional communication abilities. Customer-centric mindset. Quick learner and adaptable. Basic computer skills. Ability to work in a fast-paced environment. Team player with good collaboration skills. Previous customer support experience is a plus. Positive attitude and...