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Associate Customer Service
2 weeks ago
**WE ARE HIRING FOR GRACE STAFFING SERVICES**
**Job Title: Customer Service Associate - Voice**
Key Responsibilities:
- Respond to customer inquiries via phone in a professional and courteous manner
- Resolve customer complaints and concerns in a timely and efficient manner
- Provide accurate information about our products and services
- Utilize problem-solving skills to address customer issues
- Collaborate with internal teams to resolve customer queries
- Meet and exceed customer service metrics
**Requirements**:
- Graduate From Any Stream or equivalent**
- Excellent communication skills (verbal and written)
- Ability to work in a voice process
- Willingness to work in a day shift (5 days a week with 2 rotational off)
- Strong problem-solving skills
- Must have all semester mark sheets hard copy ( Semester 1 to Semester 6)
- Positive attitude and a passion for customer service
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (required)
Work Location: In person
