Customer Service Associate

2 days ago


Mumbai Maharashtra, India Aza Fashions Pvt. Ltd. Full time

**Associate/ Sr. Associate - Customer service**
- Addressing prospect customers and suggesting him range of products fitting in to his current requirement.
- Manage track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management).
- Actively involved in pre-sales, sales, post-sales support which includes answering questions (includes product selection, usage, and troubleshooting), processing returns, order changes, delivery estimates, payments and other functions related to online orders.
- Documenting order / Product issues, providing customer feedback and generate summarized reports to concern Departments.
- Proactively manage and maintain high customer satisfaction.
- Communicate and coordinating with other internal Operations,
- Flexible with 24x7 working (with weekends working.)
- Maintain the set SLAs / TATs while responding to the customers.

**Salary**: ₹300,000.00 - ₹700,000.00 per year

**Benefits**:

- Health insurance

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (required)

Work Location: Hybrid remote in Mumbai, Maharashtra


  • Customer Service

    4 days ago


    Chandivali, Mumbai, Maharashtra, India MoSahay Associate Full time

    Process: TMB-PSPLUS - Customer Service - Inbound Voice Process Job description Handling customer queries, Solving queries of customers through Voice Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Good English...


  • Mumbai, Maharashtra, India Aza Fashions Pvt. Ltd. Full time

    **Associate/ Sr. Associate - Customer service** - Addressing prospect customers and suggesting him range of products fitting in to his current requirement. - Manage track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management). - Actively involved in pre-sales, sales, post-sales support which includes answering...


  • Mumbai, Maharashtra, India Aza Fashions Pvt. Ltd. Full time

    **Associate/ Sr. Associate - Customer service** - Addressing prospect customers and suggesting him range of products fitting in to his current requirement. - Manage track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management). - Actively involved in pre-sales, sales, post-sales support which includes answering...


  • Mumbai, Maharashtra, India Aza Fashions Pvt. Ltd. Full time

    **Associate/ Sr. Associate - Customer service** - Addressing prospect customers and suggesting him range of products fitting in to his current requirement. - Manage track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management). - Actively involved in pre-sales, sales, post-sales support which includes answering...


  • Kurla, Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time ₹ 2,16,000 - ₹ 2,76,000 per year

    Hiring for Customer ServiceLocation- Bandra Kurla ComplexShift Day shift 8 hours shiftCustomer service experience requiredSalary upto- 23kJob Types: Full-time, PermanentPay: ₹18, ₹23,000.00 per monthBenefits:Provident FundLanguage:English and Hindi (Preferred)Work Location: In person


  • Nagpur, Maharashtra, India Hire Lab Career Solutions Full time

    Job description: **Job Roll -** Customer Service Associate **Work Mode -** Work from office **Qualification -** Graduate & Undergraduate both can apply **Experience -** Fresher & Experienced both can apply **Skills**: - Excellent English Communication (Written & Verbal) **Salary -** 13K Take Home **Shifts -** Rotational Shifts **Working Days -** 05...


  • Mumbai, Maharashtra, India Vector Art USA Full time

    Job Summary: Are you aware of USA Culture? Are you ok with Night Shifts? We are Hiring for BDM / Customer Service profile at Vector Art. We are looking for Customer Service Associate for inbound customer service operations. In this role, you will be responsible to resolve customer queries, concerns. You are expected to work very closely with...


  • Mumbai, Maharashtra, India Grace Staffing Services Full time

    **WE ARE HIRING FOR GRACE STAFFING SERVICES** **Job Title: Sr.Customer Service Associate** **Shift Timings**: US Rotational Shift (Night Shift) **Days Off**: 2 Rotational Offs **Pick or Drop**: Provided We are seeking experienced and motivated **Sr.Customer Service Associate** to join our team. In this role, you will be the first point of contact for...


  • Lower Parel, Mumbai, Maharashtra, India Enrolsy Full time

    We're Hiring Customer Services Associate for an E-commerce Company **Role and Duties**: Serves customers by providing product and service information, resolving product and service problems.  Extremely Customer Centric  Attracts potential customers by answering product and service questions, suggesting information about other products and...


  • Malad, Mumbai, Maharashtra, India Talentino Full time

    ChatGPT **Job Description: Customer Service Associate (Work from Office)** **Company Overview**: Join our team in [industry type], providing excellent customer service across India. **Position Overview**: As a Customer Service Associate, you'll handle inquiries, resolve issues, and ensure customer satisfaction from our office. **Responsibilities**: -...