Customer Service Associate

4 days ago

Mumbai, India Aza Fashions Pvt. Ltd. Full time

**Associate/ Sr. Associate - Customer service**
- Addressing prospect customers and suggesting him range of products fitting in to his current requirement.
- Manage track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management).
- Actively involved in pre-sales, sales, post-sales support which includes answering questions (includes product selection, usage, and troubleshooting), processing returns, order changes, delivery estimates, payments and other functions related to online orders.
- Documenting order / Product issues, providing customer feedback and generate summarized reports to concern Departments.
- Proactively manage and maintain high customer satisfaction.
- Communicate and coordinating with other internal Operations,
- Flexible with 24x7 working (with weekends working.)
- Maintain the set SLAs / TATs while responding to the customers.

**Salary**: ₹300,000.00 - ₹700,000.00 per year

**Benefits**:

- Health insurance

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (required)

Work Location: Hybrid remote in Mumbai, Maharashtra

  • Customer Service Representative

    19 hours ago

    Mumbai, India MoSahay Associate Full time

    As a Customer Service Representative, you will play a crucial role in providing exceptional service to our customers. Your primary responsibility will be to handle inbound calls, understand customer needs, resolve issues, and offer effective solutions. You will be expected to maintain positive customer relations and contribute to both personal and team...

  • Customer Service

    1 week ago

    Chandivali, Mumbai, Maharashtra, India MoSahay Associate Full time

    Process: TMB-PSPLUS - Customer Service - Inbound Voice Process Job description Handling customer queries, Solving queries of customers through Voice Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Good English...

  • Csa (Customer Service Associate)

    2 weeks ago

    Navi Mumbai, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time

    DU TELECOM( malayalam) Location - Airoli, navi mumbai. Customer service associate profile. Handling inbound calls. (Telecom related queries) Language - English and Malayalam required. Qualification - HSC FRESHERS/ GRADUATE. Shift Timings - 24/7 Rotational shifts. 5 days working and 2 days rotational off. Inhand Salary - 16,000 to 17, 900 + 2750...

  • Customer Service Associate

    1 week ago

    Mumbai, Maharashtra, India Swagelok Bombay Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Company DescriptionEstablished in 1999, Bombay Fluid System Components Pvt. Ltd. (Swagelok Bombay) is the authorized Swagelok Sales and Service Center in India, covering multiple states and countries including Maharashtra, Goa, and Bangladesh. We offer a range of Value Added Services such as Value Engineering, Technical Capabilities, Custom Solutions,...

  • Customer Service Associate

    4 days ago

    Navi Mumbai, Maharashtra, India Zama Organics Full time

    We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. **Customer Service Associate Responsibilities**: - Attending training sessions to grow knowledge of products and to develop customer service skills. - Processing and logging incoming calls into the CRM...

  • Customer Service Associate

    19 hours ago

    Mumbai, India Just hired consultancy Full time

    Opening for **Sr. Customer Service Associate** Location**:Mumbai** CTC upto 25000 Experience**:1-3 years** **Immediate joiners preferred** - Maintains customer relationship by responding to inquiries; documenting actions. - Prepares for customer inquiries by studying products, services, and customer service processes. - Responds to customer inquiries by...

  • CSA (Customer Service Associate)

    4 days ago

    Kurla, Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time ₹ 2,16,000 - ₹ 2,76,000 per year

    Hiring for Customer ServiceLocation- Bandra Kurla ComplexShift Day shift 8 hours shiftCustomer service experience requiredSalary upto- 23kJob Types: Full-time, PermanentPay: ₹18, ₹23,000.00 per monthBenefits:Provident FundLanguage:English and Hindi (Preferred)Work Location: In person

  • Customer Service Associate

    2 weeks ago

    Mumbai, India Wehire Talent Solutions Full time

    Job Description Description We are seeking a motivated and customer-oriented Customer Service Associate to join our team in India. The ideal candidate will have 1-3 years of experience in a customer service role and possess excellent communication skills. You will be responsible for assisting customers with their inquiries, resolving complaints, and...

  • Customer Service Associate

    2 weeks ago

    Mumbai, India Just hired consultancy Full time

    Opening for **Sr. Customer Service Associate** Location**:Mumbai** CTC upto 25000 Experience**:1-3 years** **Immediate joiners preferred** - Maintains customer relationship by responding to inquiries; documenting actions. - Prepares for customer inquiries by studying products, services, and customer service processes. - Responds to customer inquiries by...

  • Customer Service Associate

    4 days ago

    Mumbai, India Just hired consultancy Full time

    Opening for **Sr. Customer Service Associate** Location**:Mumbai** CTC upto 25000 Experience**:1-3 years** **Immediate joiners preferred** - Maintains customer relationship by responding to inquiries; documenting actions. - Prepares for customer inquiries by studying products, services, and customer service processes. - Responds to customer inquiries by...